This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
IQVIA Patient Support Services Center of Excellence is a fast-growing organization focused on developing the next generation of connected innovations to support patients and their caregivers on behalf of our clients. Our Client Excellence team is responsible for timely executing on our clients' objectives across all patient services, including Access, Affordability, Adherence, and In-Home Solutions. We are seeking a dynamic talent with experience in managing projects and timelines for large clients in the biopharmaceutical industry. This individual should understand patient services and its challenges and be able to clearly articulate both internally and externally any impacts while providing strategic guidance in a timely approach. This is a great opportunity to join a growing team, working alongside a diverse team of business analysts, program managers, and product specialists in data and analytics, to drive patient-centric growth. The Project Implementation Manager will be expected to perform various functions across multiple clients. This includes defining and setting expectations of service delivery across all IQVIA Patient Support Services and ensuring client needs are met. The role requires collaboration with client account teams, technical services, and data service teams to provide insight into program performance and project management. The Project Implementation Manager will identify and introduce program improvement opportunities to the internal account team that best match the needs of the client's goals. Close collaboration with internal IQVIA cross-functional teams is essential to ensure successful and timely program implementation. The essential functions of this role include project implementation and maintenance, which involves creating and managing timelines in accordance with client contracts and business requirements. The Project Implementation Manager will define and update status reports as appropriate to meet changing business needs and technical requirements, coordinate and lead client project status meetings, and develop project plans that include timelines, strategies, scheduling, and risk analysis. The role also requires managing projects from inception through launch while optimizing project timelines and client expectations, proactively escalating risks, and ensuring all documentation related to project delivery is maintained in appropriate systems. The Project Implementation Manager will work directly with clients and technical and operational leaders to identify program requirements.
