Project Field Tech Engineer

Hoffman Construction Company • Claude, TX

5d • $56,000 - $78,400 • Onsite

About The Position

The Field Service Technical Engineer will provide technical support for the project site team. This is a hands-on position working closely with corporate IT, onsite project team members and 3rd party contractors.

Requirements

• Minimum of 5 years technical support experience troubleshooting, diagnosing, and repairing PC’s, printers, peripherals, networks, and voice/data connectivity
• Minimum of 3 year's experience coordinating, planning & execution of jobsite office mobilizations, moves and demobilizations
• In depth knowledge of networking topology, routers, switches, WAPs, etc.
• In depth knowledge of Microsoft Windows Desktop OS, Server OS & O365 applications
• Strong analytical and problem-solving skills
• Must be able to work multiple tasks and between a variety of environments
• Must be a strong team player, self-starter, flexible and be able to work well with a variety of personalities, with minimal instruction, and minimal direct supervision
• Must be well organized.
• Must be willing to travel to support other jobsites
• Willing to train and certified to operate mobile lift platforms
• Must use creativity, independent judgment, and organizational and problem-solving skills to determine best method to accomplish desired results
• Must be able to plan and organize work
• Must possess strong organizational and computer use skills and have a high level of competency to read/write/speak English, and communicate with coworkers
• Licensed to drive a company vehicle

Nice To Haves

• Construction-related industry experience a plus

Responsibilities

• Install, troubleshoot & repair hardware, software, & peripheral equipment
• Assist/manage site-wide network setup and support
• Assist with jobsite trailer mobilization and demobilization as required
• Work with site team to proactively address and resolve service requests and/or to gather information necessary to resolve service requests.
• Communicate with other IT team members to resolve issues and expedite work
• Work with 3rd party vendors/support as needed
• Manage service tickets in IT ticketing system
• Effectively determine when to escalate an issue
• Willing to work during non-business hours when necessary to support site moves, local network upgrades, etc.

Benefits

• Competitive pay and advancement opportunities
• Ongoing professional training and development
• Comprehensive benefits—including free primary care for you and your family through our dedicated clinics, health insurance, paid time off, and a generous retirement plan.
• A culture rooted in inclusion, collaboration, and respect.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed