About The Position

Project Expert – Global Service Growth Team (GSGT) Position Summary The Project Expert is a key member of the Global Service Growth Team (GSGT), responsible for driving service performance improvement projects across global service operations. This role blends project management, FBS coaching, cross-functional coordination, and structured standardization to ensure consistent, scalable, and sustainable improvements. The Project Expert acts as a regional site owner for GSGT activities, serving as the primary connection point into global rollups and leadership.

Requirements

  • Bachelor’s degree in relevant field.
  • 4+ years of experience in applicable fields
  • Experience in service operations or manufacturing, operational excellence, continuous improvement, or project management.
  • Demonstrated familiarity with FBS tools and methodologies (or other lean/continuous improvement systems).
  • Strong project planning, communication, and cross-functional collaboration skills.
  • Ability to influence without authority across global and regional teams.
  • High attention to detail, structured problem-solving capability, and a bias for turning strategy into execution.

Responsibilities

  • Implement, coach, and standardize the use of FBS practices across service cells globally.
  • Serve as a guide to ensure consistent adoption of visual management, problem-solving methods, and daily/weekly accountability routines.
  • Lead project planning includes resourcing, timing, cost modeling, and risk identification.
  • Support financial planning activities including preparation and submission of CARs for improvement initiatives.
  • Manage the project funnel, ensuring prioritization and progression through DVM participation, cross-team input, and escalation when required.
  • Contribute to or lead nontechnical transformation initiatives.
  • Function as a bridge to external stakeholder groups including Metrology, Quality, IT, Compliance, etc. to ensure alignment and efficient execution.
  • Coordinate global equipment transfers or procurement activities, with a specific focus on shared assets and optimized utilization.
  • Serve as the regional GSGT Site Owner, ensuring consistent execution of global initiatives and alignment to expectations of service PD leaders and the broader service leadership team.
  • Maintain basic PPL (Project Portfolio List) health, ensuring accuracy in prioritization and implementation planning.
  • Travel globally to support deployments.
  • Ensure sites are fully enabled.
  • Support procurement and readiness.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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