Project Estimator - Mold/Water Restoration

iMold Cleaning and Restoration•Sarasota, FL

1d•Onsite

About The Position

We are looking for an experienced Project Estimator - Mold/Water Restoration to join our fast growing team! You will be making an impact each day by helping our customers understand the degree to which their property has been affected by mold and water damage and providing them with a plan to get their lives back and return their homes to pre-loss conditions. You are someone that has a keen interest and meaningful experience in the fields of cleaning, restoration, and construction. You are familiar building materials and residential home construction. You understand the insurance claims process and are able to advise customers on how best to navigate their loss. You are have experience with home services sales and develop relationships with strangers easily. You are an individual that is, outgoing, neat, presentable, and with outstanding communication skills. You are able to commit to long hours of work when necessary to reach goals. You hold yourself to a high standard and care deeply about the quality of your work and its impact on customers and your team. You are a leader and coach to others and know you are only as successful as those you bring along with you.

Requirements

Overall interest in serving your communities and being a hero to your neighbors
Excellent communication skills (We are a "communication company" that specializing in restoration!)
Working knowledge of Google Suite, Microsoft Word, Excel and Outlook
Must have Xactimate experience writing Water, Fire, Mold, and Rebuild
Must be familiar with and able to recognize potential mold growth
Ability to multi-task, in a complex and sometimes quickly changing environment
General experience in the cleaning, restoration, construction industry
Experience with insurance claims process, working with adjusters, etc.
Valid driver’s license and clean driving record (no suspensions in 3 years or major violation in 5 years)
Knowledge of Lee, Charlotte, Collier, Sarasota, Manatee County (Driving directions, etc.)
Willingness to undergo background check, drug test, and motor vehicle record pull
High school diploma/GED
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
Ability to sit/stand/walk for prolonged periods of time
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to travel locally in SWFL when necessary

Nice To Haves

IICRC certifications (WRT, ASD, AMRT, others)

Responsibilities

Travel to customer homes to perform onsite inspections of property damage
Review reports from home inspectors, industrial hygienists, and/or mold assessors
Complete moisture and humidity readings, thermal imaging scans, photos, non-intrusive visual inspections
Develop onsite field quotes or detailed Xactimate estimates and walk customers through
Advise customers on how we can help them navigate the insurance claim process
Complete the sales process, work to overcome objections and get customers to yes (Target 65%+ average closing ratio on sales)
Articulate various ways for customers to make a payment, including financing options
Coordinate the execution of contractual documents with front office staff
Regularly update CRM with notes from customer appointments
Perform customer follow-ups and sales pipeline management activities
Coordinate with Production Team including Technicians as needed
Support business development activities as need
Ability to communicate project plans with confidence to customers
Participate in recurring management meetings
Serve as a brand ambassador, you are representing the company on and off the clock
Delivering 5-star service to home owners (and obtaining reviews)