Project Director

Blink Tech Inc • West Falls Church, VA

198d

About The Position

The Project Director at Blink plays a pivotal role in driving the delivery of complex, high-impact product initiatives. Combining deep product understanding, technical fluency, and strong project leadership, this role ensures features are well-scoped, efficiently delivered, and iteratively improved based on stakeholder feedback. Working closely with cross-functional teams across Product, Engineering, Design, Sales, and Customer Success, the Project Director is accountable for translating strategic objectives into execution-ready plans and ensuring consistent, value-driven outcomes for Blink’s platform.

Requirements

• 8+ years of project/program management experience, including ownership of product-oriented SaaS initiatives.
• Formal certification in project management (e.g., PMP, Agile Certified Practitioner, SAFe).
• Proven success managing full project lifecycles: from feature scoping through delivery, reporting, and iteration.
• Strong technical aptitude and experience collaborating closely with engineering teams.
• Demonstrated strength in reporting, metric tracking, and stakeholder communication.
• Experience with project risk management and developing mitigation plans.
• Strong knowledge of delivery tools like Jira, Linear, Confluence, Notion, etc.
• Track record of building and leading high-performing delivery teams.
• Background in product management, engineering, or technical project delivery preferred.
• Eligible to work in the United States.
• Fluent in English (written and verbal).
• Flexible work schedule (availability for client time zones, team collaboration, and urgent issues).

Nice To Haves

• Master’s degree (e.g., MBA or MS) in a relevant field.
• Prior experience in a product or technical delivery leadership role at a fast-scaling SaaS company.
• Background in software engineering, product management, or systems architecture.
• Experience deploying customer-facing software products, including working with commercial and customer success teams.
• Familiarity with customer onboarding, release management, or DevOps practices.
• Strong familiarity with Blink’s target industries or user base.

Responsibilities

• Partner with Product and Engineering leads to scope product features, clarify requirements, and ensure technical alignment.
• Drive end-to-end delivery of product initiatives, from kickoff through deployment and post-launch iteration.
• Facilitate tight feedback loops between customers, internal teams, and engineering to support fast, iterative releases.
• Prioritize execution clarity—defining milestones, dependencies, and ownership across multiple workstreams.
• Develop and manage project plans for high-velocity product and operational initiatives.
• Ensure projects stay on track in terms of scope, timeline, budget, and resource allocation.
• Implement and evolve Blink’s delivery methodologies using tools and frameworks that promote transparency and accountability.
• Develop and maintain detailed reporting on project status, milestones, resource hours, capacity, and delivery KPIs.
• Build and manage dashboards and documentation that offer leadership visibility into progress, velocity, and resourcing.
• Ensure reporting is consistent and actionable and supports effective prioritization and decision-making.
• Identify, assess, and track project risks, dependencies, and blockers across all initiatives.
• Maintain risk registers, define mitigation strategies, and proactively communicate risk status to relevant stakeholders.
• Ensure contingency plans are in place and revisited throughout the project lifecycle.
• Understand Blink’s SaaS architecture, platform capabilities, and integration models to navigate technical constraints and opportunities.
• Partner with Engineering to ensure implementation feasibility and deployment readiness.
• Confidently engage in technical discussions, surfacing blockers early and offering actionable solutions.
• Drive upsell, cross-sell, and renewal strategy in coordination with Sales.
• Guide your team in identifying and executing customer expansion and referral opportunities.
• Maintain alignment across cross-functional teams including Product, Engineering, CX, and Commercial functions.
• Actively gather feedback throughout the product lifecycle to inform decisions and drive improvements.
• Communicate progress, issues, and trade-offs clearly to both technical and non-technical stakeholders.
• Lead multi-disciplinary teams through ambiguity with confidence and clarity.
• Champion collaboration, clear communication, and shared accountability.
• Mentor delivery leads and support the growth of project management practices across Blink.
• Develop the delivery function in line with Blink’s growth—defining team structure, hiring needs, and delivery capacity models.
• Lead recruitment and onboarding for new project managers, delivery leads, or coordinators as needed.
• Establish scalable processes, rituals, and best practices to maintain execution excellence as the team expands.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Identify inefficiencies in current delivery workflows and implement improvements that increase speed and scalability.
• Standardize best practices for cross-team execution while maintaining agility and responsiveness.

Benefits

• Competitive salary, commission structure, and performance incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree