Project Director- West Region

JLL-posted about 17 hours ago

Full-time • Director

Onsite • Thousand Oaks, CA

5,001-10,000 employees

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. PDS West Region Project Director - AMGEN Account Position Overview JLL is seeking an experienced Project Director to manage our West Region sites for the AMGEN account. Sites include: Thousand Oaks, CA; Burnaby, CAN; South San Francisco, CA. The successful candidate will lead and develop a diverse team of professionals while providing strategic guidance and managing complex client expectations in the highly regulated life science industry. The Director of Projects is a driven leader able to lead a team of professionals to exceed client’s expectations for all project management services. They are a pro-active leader who partners with our client to translate the client’s business requirements into world class actions plans to be executed by the team. They serve as the client’s trusted advisor to discuss long-term client strategies. A credible, impactful communicator, he/she operates with a “no surprise” approach. Having a successful track record of leading high-performing teams, including remote/virtual teams, will ensure that only the highest caliber talent is assigned to support the client’s business, and that employees and third-party contract resources are held to rigorous performance standards. The Director of Projects takes a wholistic view of project delivery teams across the program to ensure teams are properly supported with resources to deliver project successfully and held accountable to governance functions and remain in compliance with client and JLL policies and procedures. The Director of Projects provides input into Key Performance Indicator development which measures success of project delivery and client satisfaction. They leverage metrics to ensure programs are managed in a manner that is data driven to track and measure trends in performance. The Director of Projects is also a proven leader and manager of people capable of developing talent into a high-performing, world class team.

Serve as a leader for a major region in North America, including the accountability for the execution of the annual capital plan, monthly forecasts, cash flow analysis, and creation and safe execution of the small capital project program execution.
Ensure client satisfaction with stakeholders at all levels in the organization; demonstrate leadership, responsiveness and creativity.
Manage adherence to financial plans fee allocation and budget.
Ensure allocation of proper resources to preserve account profitability.
Understanding of Gross Margin, Accounts Receivables, Profit & Loss, Time and Expense.
Maintain client relationships and manage conflict resolution.
Develop relationships with consultants/contractors/vendors and hold them accountable for their performance.
Develop programs, techniques, and policies & procedures for efficient and profitable operations.
Ensure a culture of operational excellence and continuous improvement.
Evaluate recommendations from project managers and site leads on the vendor proposals according to JLL and the Client’s specifications
Integrate project management services with the other JLL services provided within the account in a collaborative manner to provide integrated and seamless delivery to the client.
Monitor & participate in project status reviews and assist in risk mitigation of issues related to cost, schedule, safety, quality, scope, and ongoing business operations.
Serve as point of escalation to resolve conflicts between vendors, client, and project teams as necessary.
Collaborate with Sourcing to ensure procedures for purchasing materials and services are aligned with client needs and in accordance with Company’s purchasing procedures.
Holds project delivery teams accountable for meeting or exceeding KPI target goals.
Develops and utilizes dashboards and metrics for resource planning, forecasting, and cost management.
Formulate and review budgets for program and ensure compliance with the client’s funding requirements and process.
Monitor and track overall project process, from project initiation through execution and close-out, ensuring safety, compliance with the project process, appropriate resourcing, profitability, etc.
Enforce all standard operating procedures, codes and regulations.
Ensure areas and processes are in optimum conditions for audit readiness and compliance
Ensure daily building inspections and monthly job-walks with vendors to ensure contracted scope is met are performed.
Review and approve Project Charters and Change Orders to ensure alignment with Client’s program goals.
Drive data excellence and improve credibility in the reporting that is produced.
Perform additional job duties as requested.
Work in cooperation with Finance and the Project Teams to ensure that financial transactions are processed in an orderly and timely fashion-goal to ensure invoice amounts are correct and paid on time.
Develop and oversee delivery via program & project execution plans to maximize coordination and support between Capital Planning, Procurement, Engineering, Controls, and Project Execution teams.
Support driving the Life Cycle Asset Management Program and collaborate with Facilities Management to provide coordinated and seamless service to the client.
Work closely with the client to develop and implement innovative programs, processes and producers that reduce short and long team operating cost efficiencies and increased productivity
Ensure Safety First is executed at workplace and culture.
Work together, lead by example, be a team player and collaborate with other JLL counterparts, project leads, facilities managers, chief engineers and co-workers.

Bachelor’s degree in engineering, construction management, or architecture.
10+ years’ experience demonstrating their advanced project management skills and experience managing a variety of projects, sizes, types and complexities including at least 5 years in a supervisory role.
Experience in the execution of the capital program of large and complex organizations.
Must have strong background in people, clients, and supplier contract management
Excellent interpersonal skills, executive presence, organization skills, and strong analytical ability
Must be willing to train and become proficient in Jones Lang LaSalle's and client's project management software's and develop an advanced knowledge of PDS Platform (including Adaptive Work, eBuilder, E1, and other related project tools, & Templates.
Knowledge of interconnection points with other Jones Lang LaSalle Service Lines (e.g. Integrated Facilities Management, Engineering, Occupancy Planning, & Move-Add-Change Projects) and expertise in how to leverage these services to maximize our value proposition and identify additional opportunities to serve our clients.
Demonstrate a high level of performance in program budgeting, contract negotiations, and scheduling.
Excellent verbal and written communication skills.
Excellent PC skills and proficiency in Word, PowerPoint, Excel and Project software.
Demonstrate an ability to develop a continuous improvement and development program for their own growth plan.
Demonstrate an ability to bring Leadership and or Subject Matter Expertise to other Jones Lang LaSalle Project and Development Services clients and employees.
Initiate and champion changes to optimize, simplify and standardize processes. Challenge the status quo when appropriate.
Demonstrated ability to coach and mentor team members to achieve professional growth
Experience creating individualized development plans tailored to team members' career aspirations
Skill in identifying strengths and areas for improvement in direct reports
Proven track record of promoting high-performing team members
Ability to provide constructive feedback in a supportive manner
Experience facilitating team building and professional development workshops
Successfully recruit and onboard new employees.
Complete annual performance review and oversee any performance related issues of team members as required.
Strong emotional intelligence and ability to adapt leadership style to different team members
Track record of creating a culture of continuous learning and improvement
Experience implementing cross-training programs to enhance team capabilities
Ability to identify and develop future leaders within the organization
Proven ability to build and maintain strong, trust-based client relationships at multiple levels
Experience serving as a strategic advisor to client stakeholders in complex manufacturing environments
Skill in managing client expectations through transparent and proactive communication
Demonstrated ability to translate client business objectives into actionable project solutions
Experience leading stakeholder engagement sessions to align priorities and resolve conflicts
Proven track record of identifying and pursuing additional client opportunities
Ability to navigate complex client organizational structures and build key relationships
Experience developing client-specific strategic service delivery plans
Skill in turning challenging client situations into opportunities for relationship strengthening
Demonstrated success in becoming a trusted extension of the client's team

Advanced degree and/or PE preferred.
Pharmaceutical industry or other regulated environments preferred.
Life Science, Healthcare, or Commercial Building construction project management experience
Experience with project scope development, budgeting, scheduling, and contract negotiations
Strong leadership and communication skills
Ability to navigate complex client relationships and manage priorities

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

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