Project Director, Student Support Services (TRIO SSS)

Louisiana Community and Technical College System • Thibodaux, LA

32d

About The Position

Maintain performance standards and pursue goals, objectives, and activities that promote the mission, vision and value statement of the College. Maintain performance standards and pursue goals, objectives, and activities that promote the mission, vision and value statement of the College. Direct daily operations of the TRIO SSS program in accordance with federal, state, and institutional guidelines. Develop, implement, and assess annual plans of operation, objectives, and services to meet grant goals. Lead identification and selection of SSS participants; oversee development and maintenance of Education Action Plans (EAPs). Coordinate provision of activities and services to meet participants' needs. Ensure compliance with 34 CFR 646 and maintain adherence to all grant requirements. Recruit, train, supervise, and evaluate all SSS personnel, including advisors, tutors, and part-time staff. Facilitate team meetings, professional development, and performance evaluations to promote high-quality service delivery. Administer and monitor the approved project budget to ensure proper use of federal funds. Maintain fiscal integrity through accurate records, reporting, and compliance with EDGAR and institutional procedures. Collect, analyze, and interpret program data for continuous improvement and federal compliance. Oversee participant eligibility, documentation, and recordkeeping in Blumen, Banner, and ConexED. Prepare and submit the Annual Performance Report (APR) and internal assessment reports. Coordinate advising, tutoring, workshops, and transfer initiatives that enhance student retention, graduation, and transfer outcomes. Collaborate with academic and student service departments, faculty mentors, and campus partners. Provide educational, financial, and career counseling to participants as needed. Represent SSS on institutional committees. Promote the SSS program through recruitment, marketing, and community engagement. Represent Fletcher SSS at institutional, state, and national TRIO events. Foster, demonstrate, and actively participate in a culture of mutual respect for students, guests, and co-workers from all backgrounds, perspectives and abilities. Communicate effectively with students, colleagues, and supervisors and utilize appropriate channels of communication within the college community concerning procedures and/or inquiries. Attend and participate in scheduled activities, which include graduation, open house/recruiting events as assigned, convocation, and required meetings. Share ideas and information, and work toward common department and College goals. Serve on college committees as a member or as chair. Serve on search committees. Participate in professional development activities that enhance effectiveness (convocation, LCTCS conference, etc.). Represent the college in a manner that promotes a professional and positive image. Adhere to College and LCTCS policies. Embrace college culture. Complete all required assignments prior to deadlines (Fletcher/LCTCS trainings, etc.). Perform other duties as assigned.

Requirements

• Master's degree in counseling, education, social work, or related field.
• At least two years' supervisory and two years' designing or implementing TRIO SSS or similar projects.
• Budget management
• Strong communication and collaboration skills.

Nice To Haves

• Worked in a community college setting
• TRIO programs
• Grant management
• Budgeting
• Report preparations (APR) for federal programs
• Data systems such as Blumen and/or ConexEd.

Responsibilities

• Maintain performance standards and pursue goals, objectives, and activities that promote the mission, vision and value statement of the College.
• Maintain performance standards and pursue goals, objectives, and activities that promote the mission, vision and value statement of the College.
• Direct daily operations of the TRIO SSS program in accordance with federal, state, and institutional guidelines.
• Develop, implement, and assess annual plans of operation, objectives, and services to meet grant goals.
• Lead identification and selection of SSS participants; oversee development and maintenance of Education Action Plans (EAPs).
• Coordinate provision of activities and services to meet participants' needs.
• Ensure compliance with 34 CFR 646 and maintain adherence to all grant requirements.
• Recruit, train, supervise, and evaluate all SSS personnel, including advisors, tutors, and part-time staff.
• Facilitate team meetings, professional development, and performance evaluations to promote high-quality service delivery.
• Administer and monitor the approved project budget to ensure proper use of federal funds.
• Maintain fiscal integrity through accurate records, reporting, and compliance with EDGAR and institutional procedures.
• Collect, analyze, and interpret program data for continuous improvement and federal compliance.
• Oversee participant eligibility, documentation, and recordkeeping in Blumen, Banner, and ConexED.
• Prepare and submit the Annual Performance Report (APR) and internal assessment reports.
• Coordinate advising, tutoring, workshops, and transfer initiatives that enhance student retention, graduation, and transfer outcomes.
• Collaborate with academic and student service departments, faculty mentors, and campus partners.
• Provide educational, financial, and career counseling to participants as needed.
• Represent SSS on institutional committees.
• Promote the SSS program through recruitment, marketing, and community engagement.
• Represent Fletcher SSS at institutional, state, and national TRIO events.
• Foster, demonstrate, and actively participate in a culture of mutual respect for students, guests, and co-workers from all backgrounds, perspectives and abilities. Communicate effectively with students, colleagues, and supervisors and utilize appropriate channels of communication within the college community concerning procedures and/or inquiries.
• Attend and participate in scheduled activities, which include graduation, open house/recruiting events as assigned, convocation, and required meetings. Share ideas and information, and work toward common department and College goals.
• Serve on college committees as a member or as chair. Serve on search committees.
• Participate in professional development activities that enhance effectiveness (convocation, LCTCS conference, etc.).
• Represent the college in a manner that promotes a professional and positive image.
• Adhere to College and LCTCS policies.
• Embrace college culture.
• Complete all required assignments prior to deadlines (Fletcher/LCTCS trainings, etc.).
• Perform other duties as assigned.

Benefits

• As a member of the Louisiana Community and Technical College System, Fletcher Technical Community College has an attractive benefits package with a wide variety of benefit options.
• Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program.
• Specific benefits depend on job category, percent effort and length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Educational Services
• Number of Employees: 51-100 employees