Project Development Coordinator for Hart Island

New York City, NY•Bronx, NY

39d

About The Position

Located in the Long Island Sound near City Island in the Bronx, Hart Island is a compelling new Parks property jointly operated by NYC Parks and the NYC Department of Social Services. One of the largest public cemeteries in the United States, Hart Island still functions as an active burial site and is the final resting place of over 1 million individuals.

Requirements

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Nice To Haves

1. Proficiency in computer software including Microsoft Word, Excel and Outlook.
2. Experience in public programming or partnership development.
3. Strong writing, communication, organizational and interpersonal skills.
4. Excellent customer service skills.
5. Valid New York State driver license.
6. Availability to work evenings, weekends, and holidays as needed.
7. Proficiency in Spanish.
8. Ability to handle confidential matters and act with compassion.

Responsibilities

Under general direction, with latitude for independent initiative, perform responsible work in the planning, implementation, coordination and monitoring of Hart Island visitation and tours.
Provide administrative and scheduling support for visitation to Hart Island for official business and for the general public.
Manage initiatives and projects, liaising with other divisions, Agencies, elected officials, community boards and community-based organizations.
Produce division communications, including correspondence, memos, project scopes, maps, photographs, form and summaries, status updates and the dissemination of information to borough personnel, in addition to liaising with Agency communications team on responses to press and other inquiries.
Provide outstanding customer service to the public in person, via email and on the phone; coordinate resolutions to issues requiring immediate attention with management and supervision.
Coordinate with other agency divisions such as Planning and Development, Press Office, Citywide Legislative Affairs, Natural Resources Group, Legal, Budget, Public Programs, Urban Park Service, Arts and Antiquities and Special Events.
Collect and submit accurate data, forms and reports to meet internal/external required deadlines.
Track and analyze OTPS spending and trends; submit corresponding weekly reports.
Attend and lead virtual and in-person meetings and events related to Hart Island and its operations.
Respond to requests from other Parks divisions and Agency partners as well as press and elected officials.
Answer calls and inquiries for general information about Hart Island and the visitation process, and direct other related questions to appropriate partner Agencies.
Liaise with key stakeholders within Parks, Human Resources Administration (HRA) /Department of Social Services (DSS), Department of Transportation (DOT), Department of Records and Information Services (DORIS), Office of Chief Medical Examiner (OCME), City Hall and the burial operations vendor.
Assist with Special projects or assignments as needed.