Project Desk Analyst

Daikin Comfort • Waller, TX

2d

About The Position

Daikin Comfort Technologies Mfg, LP. is seeking a professional, skilled individual for our Project Desk Analyst position at our Waller, TX branch. The Project desk analyst assists with planning, directing, and coordinating activities associated with the post-sale service of HVAC systems. This position manages, plans, and coordinates activities to ensure project goals and objectives are accomplished on time and within budget. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Requirements

• Proficient in Microsoft Word, Excel, and Outlook is required
• Ability to read, analyze, and interpret financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers in a polite and professional manner.
• Ability to clearly communicate, and speak knowledgeably, about their areas of responsibility.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to consistently provide high-quality accurate results.
• Ability to be flexible and identify answers that are not always readily available.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to apply good judgment, strong work ethic and integrity on the job.
• 3-5 years of project experience
• Degree in engineering or a related field from two-year College or university is required; or two to four years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Prepares project reports for management, client, or others.
• Confers with project personnel/field techs to provide technical advice and resolve problems.
• Works with manufacturers and contractors in processing warranty and freight claims.
• Develops and maintains product knowledge and order entry procedures for all products.
• Manages bid preparation and submittal preparation for both plan and specifications, and miscellaneous.
• Sets up new service calls, and maintains all job information/status, as needed.
• Enters sales orders and purchase orders and follows up on parts by other order entries.
• Orders equipment and parts from manufacturers, as specified by the Account Executive.
• Records and tracks order acknowledgment and terms of sale to the customer.
• Manages file set-up and maintenance for projects and customers.
• Communicates and updates customer and Account Executive on the shipping schedule, and coordinates shipments and deliveries of product to job sites.
• Maintains backlog of research and updates.
• Supports accounts payable and accounts receivable activities, as requested.
• Prepares operation and maintenance manuals, as needed.
• Assists with startup preparations and onsite technical requested assistance.
• Resolves discrepancies in job progression to ensure client satisfaction.
• Maintain a complete, and organized filing system.
• Pulls Job Status Detail reports to determine job and billing completion.
• Performs other duties as assigned.

Benefits

• Benefits are effective on day one for all full-time direct hires.
• Training programs are available to help guide team members and develop new skills.
• Growth Opportunities - there are immense opportunities to grow your career.
• You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree