Project Coordinator - Medical Group Operations - IRMC Physician Group - Full Time

Indiana Regional Medical Center • Indiana, PA

103d

About The Position

The position involves leading projects that focus on process improvement, workflow optimization, and enhancing operational efficiency across both clinical and administrative functions. The role requires conducting assessments of current workflows and facilitating the design of future workflows that align with best practices and organizational goals. Additionally, the individual will be responsible for developing, documenting, and maintaining standard operating procedures (SOPs) for key functions within the medical group. The role also includes creating detailed process maps using tools such as Visio or Lucidchart, managing projects from initiation to completion, and tracking progress on multiple initiatives using project management software. Collaboration with clinical and administrative leaders is essential to streamline workflows related to various processes, including clinical care documentation and revenue cycle processes. The individual will also partner with IT and clinical teams to ensure workflows align with electronic medical record (EMR) functionality and prepare presentations and reports for senior leadership. Serving as a change agent, the individual will drive the adoption of new workflows and processes, providing training and communication support as needed.

Requirements

• Bachelor's degree in healthcare administration, business administration, or related field required; Master's degree preferred.
• 3-5 years of experience in project management within a healthcare or medical group setting.
• Strong knowledge of medical group operations, workflows, and process improvement methodologies.
• Demonstrated experience with process mapping and documentation.
• Proficiency with project management software and workflow mapping tools.
• Familiarity with electronic medical record systems and related clinical/administrative workflows.
• Exceptional organizational, analytical, and problem-solving skills.
• Strong communication and interpersonal skills with the ability to work effectively across clinical and administrative teams.

Nice To Haves

• Project Management Professional (PMP) or Lean Six Sigma certification preferred.

Responsibilities

• Lead projects focused on process improvement, workflow optimization, and operational efficiency across clinical and administrative functions.
• Conduct current-state workflow assessments and facilitate the design of future-state workflows, ensuring alignment with best practices and organizational goals.
• Develop, document, and maintain standard operating procedures (SOPs) for key functions within the medical group.
• Create detailed process maps, leveraging tools such as Visio, Lucidchart, or comparable software.
• Manage projects from initiation through completion, including scoping, planning, execution, monitoring, and closing.
• Track and report progress on multiple initiatives using project management software (e.g., MS Project, Smartsheet, Asana, or equivalent).
• Collaborate with clinical and administrative leaders to streamline workflows related to clinical care documentation, revenue cycle processes, patient arrival, registration, and check-in/check-out, provider recruitment and onboarding, referral management and coordination, and provider credentialing and privileging.
• Partner with IT and clinical teams to ensure workflows align with electronic medical record (EMR) functionality and optimization.
• Prepare and deliver presentations, project updates, and outcome reports to senior leadership.
• Serve as a change agent to drive adoption of new workflows and processes, including training and communication support.

What This Job Offers

• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Bachelor's degree