About The Position

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners. This role is responsible for the full lifecycle management, customization, and support of business processes within the PMIS System (Project Management Information System). The primary goal is to standardize and optimize workflows to meet the needs of the organization, clients, and project teams.

Requirements

  • Bachelor's degree in Engineering, Architecture, Construction Management, Information Technology or Business and 2 years related experience, or
  • In lieu of education, 6 years IT business process analysis, quality management system development, and/or project controls experience.

Nice To Haves

  • Experience as a System Administrator, Configuration Specialist, or Super User of Trimble Unity Construct (or its predecessor, e-Builder) or similar enterprise-level PMIS software.
  • Project Controls experience working as a client's PM/CM agent (e.g., providing program management/construction management services), or as part of a design-build contractor (or equivalent design and construction experience).
  • Project Controls experience in two or more phases of the project lifecycle (e.g., predesign, design, procurement, construction, and post-construction phases).
  • Excellent knowledge of the construction industry, including methodology, terminology, workflow/paper flow of design and construction activities, as well as demonstrated understanding of contract documents, specifications, and requirements.
  • Excellent organizational skills to prioritize multiple tasks, develop, analyze, and/or revise procedures, meet deadlines, and work in an environment of heavy pressure and changing priorities.

Responsibilities

  • Conduct basic business analysis by gathering and documenting requirements and procedures related to the PMIS System.
  • Design and build workflow diagrams using tools like Microsoft Visio to graphically represent and optimize business processes.
  • Set up, modify, and customize the PMIS System to align with specific project needs, change approvals, and organizational procedures.
  • Maintain and manage essential templates (for budgets, schedules, and documents) and support ongoing account configuration changes.
  • Execute User Acceptance Testing (UAT) for major system changes, including new workflows and migrations.
  • Provide technical assistance for the ERP integration and support system-related problem resolution.
  • Develop comprehensive training documents, instruction manuals, and 'how-to' guides.
  • Conduct both onboarding training for new users and specialized sessions to train project teams and system administrators on new processes.
  • Provide Level 2 technical support for PMIS functionality and troubleshooting.
  • Manage the creation and maintenance of new reports by overseeing report and folder subscriptions to ensure data is accessible and aligned with developed processes.
  • Actively maintain and create administrative processes to ensure system standardization.
  • Generally act as a supportive resource for more experienced analysts, working on projects of lower complexity or assisting senior staff on high-complexity initiatives.

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What This Job Offers

Industry

Professional, Scientific, and Technical Services

Education Level

Bachelor's degree

Number of Employees

1,001-5,000 employees

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