Project Control Officer

Pearl Interactive Network • Lansing, MI

388d

About The Position

The Project Control Officer (PCO) at Pearl Interactive Network is responsible for overseeing project control functions on government contracts. This role involves managing planning, scheduling, budgeting, and performance measurement to ensure successful program delivery while adhering to compliance and quality standards. The PCO collaborates with program managers and financial analysts to monitor program progress and implement control measures, ensuring projects are completed on time, within scope, and within budget.

Requirements

• Minimum 3-5 years of related experience in operations, customer service, including supervisory or equivalent military experience.
• Experience in the implementation of call center services organization and other startup operations.
• Excellent interpersonal skills and self-sufficiency.
• Demonstrated knowledge/experience in infrastructure management in IT support & business processes.
• Advanced user of MS Outlook, Calendar, Excel (Office 365 - 2016), and SharePoint.
• Experience with a wide range of web-based applications and cloud services including document storage.
• Excellent verbal/written communication skills including follow-through.
• Strong analytical skills to interpret and forecast financial budgets.
• Ability to develop, recommend and implement plans for continuous process improvement.

Nice To Haves

• PMP, PRINCE2, or other project management certification preferred.

Responsibilities

• Develop and maintain detailed project schedules, including task assignments, dependencies, and timelines, in accordance with government contract requirements.
• Ensure project plans align with overall project objectives and contractual obligations, with 100% adherence to schedule baselines.
• Monitor and update project schedules to reflect progress and changes, ensuring compliance with government regulations and a minimum of 95% on-time delivery of project milestones.
• Prepare and maintain project budgets, tracking expenditures, and forecasting costs in alignment with government contract requirements.
• Achieve and maintain project cost performance within +/- 5% of the baseline budget.
• Identify cost variances and implement corrective actions within one reporting period to stay within budget.
• Establish program performance metrics and key performance indicators (KPIs) in line with client goals.
• Monitor program performance against established baselines and achieve 95% accuracy in project status reporting.
• Prepare regular program management reviews (PMRs) for management and client stakeholders, ensuring 100% compliance with reporting deadlines.
• Identify and assess program risks, developing mitigation strategies that reduce potential impacts by at least 50%.
• Monitor and report on risk factors throughout the program lifecycle, achieving proactive risk mitigation for 90% of identified risks.
• Implement contingency plans as necessary to ensure program success, maintaining a maximum 10% deviation from baseline plans due to risk events.
• Ensure program deliverables meet quality standards and government requirements, achieving a minimum 95% compliance rate in quality audits.
• Coordinate quality audits and implement improvements within one month based on audit findings.
• Support continuous improvement initiatives within the program management process, achieving at least two significant process improvements annually.
• Facilitate effective communication among program team members, management, government clients, and other external stakeholders.
• Organize and participate in program meetings, including preparing agendas and minutes, with 100% timely distribution.
• Address stakeholder concerns and ensure alignment with program goals and contractual obligations, maintaining a stakeholder satisfaction rate of 90% or higher.
• Assist program managers with day-to-day management tasks specific to government contracts.
• Provide training and support to program team members on program control tools, techniques, and government compliance.
• Contribute to the development and implementation of program management best practices tailored to the GovCon environment, achieving a 15% improvement in efficiency metrics.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid time off
• Paid holidays
• 401K eligibility
• Additional ancillary benefits to support your lifestyle professionally, physically, and financially through our professional development and coaching program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed