Project Assistant - Personal Lines

HUB International•Spencer, MA

1d•$20 - $31•Hybrid

About The Position

At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. Explore your future with HUB International. Let’s grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits — HUB is the place for you. We are looking for an Project Assistant to join our Personal Lines team on a Hybrid work schedule. Overview: This position encompasses three main components: Administrative Sales Support functions; Education & Technical Learning and Ongoing Mentoring.

Requirements

Experience servicing personal accounts within an insurance agency.
Thorough knowledge of personal lines coverages and markets.
Experience with an automated agency management system.
Active Producer license or ability to obtain license within six months of start date.
Excellent organizational, interpersonal, communication skills and ability to work in a team environment.
Ability to be proactive, anticipatory, and handle confidential material
Ability to work independently and in a collaborative team
Strong attention to detail
Customer focused

Responsibilities

Assigned reports for quality control within agency management system.
Provide support to the personal lines for agency book rolls/book thinning projects.
Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose.
Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service.
Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
Responsible for updating personal lines procedure manual/carrier update bulletin and distribution to team.
Meet KPI goals as established.
Other responsibilities as assigned by Manager.