Project Analyst - Learning Governance

American Express • Sunrise, FL

88d • $65,500 - $102,500

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Colleague Experience Group (CEG) has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. The Learning Design and Governance team within the Talent COE Group at American Express is focused on providing exemplary enterprise learning strategy around design, delivery, and oversight for Global Regulatory/Compliance learning and development programs. The Project Analyst position will be responsible for elements of program project management and turning data into information, information into insight and insight into business decisions. Working closely with the business to develop a sustainable enterprise reporting strategy in which we deliver to global key stakeholders, including but not limited to: Compliance, Audit, Risk, and external bank regulators, such as the Office of Comptroller (OCC) and the Federal Reserve Bank (FRB). The Project Analyst will play a critical role in supporting program governance through oversight of third-party management, waiver processes, policy adherence, and executive-level reporting. This role requires strong organizational, communication, and governance skills, with the ability to manage multiple priorities, support audits and regulatory reviews, and prepare clear, impactful presentations for senior stakeholders. The candidate must be a self-starter, excel both independently and in a team environment, and be comfortable adapting to a dynamic and evolving landscape. This position reports to the Manager of Program Governance.

Requirements

• Strong project management experience, with proven ability to manage multiple initiatives concurrently.
• Demonstrate a strong understanding of governance frameworks, project management practices, and the effective application and documentation of program controls.
• Excellent communication skills, with ability to prepare and present information to diverse audiences, including senior executives.
• Strong organizational skills, attention to detail, and ability to analyze information to identify discrepancies and recommend solutions.
• Proficiency in Microsoft Excel, including pivot tables, VLOOKUPs, and advanced formulas.
• Proactive mindset with ability to adapt to changing priorities and contribute effectively in a hybrid team environment.
• Experience supporting internal/external audits and exams.

Nice To Haves

• Minimum of 3–5 years of experience in program governance, risk management, or third-party management.
• Proficiency with Microsoft Office Suite (particularly PowerPoint for executive presentations and Excel for tracking/analysis).
• Familiarity with governance tools, dashboards, or reporting platforms (e.g., SharePoint, Tableau, or other tracking systems).
• Experience with Learning Management Systems is a plus.
• Strong problem-solving and process improvement mindset.

Responsibilities

• Support governance activities across programs, including waiver review, third-party oversight, and compliance tracking.
• Partner with key stakeholders across various business units to ensure adherence to learning governance frameworks and standards.
• Develop, update, and deliver executive-ready presentations, status reports, and program summaries for senior leadership.
• Maintain governance and project management dashboards and trackers to monitor program process controls.
• Provide governance support for internal and external regulatory audits/exams.
• Identify and escalate risks or issues related to governance processes, while contributing to continuous improvement initiatives.
• Contribute to the development of standardized processes, policies, and tools that strengthen governance practices.

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

What This Job Offers

• Job Type: Full-time
• Number of Employees: 5,001-10,000 employees