NES - Project Administrator

NEFCO Construction Supply LLC•East Hartford, CT

About The Position

Job Summary: The Project Administrator will provide departmental support for team member services including sales order entry, vendor management, delivery coordination, billing coordination. Job Duties: Provide accurate and quality customer service and information for all inquiries via phone and email Provide a timely response to all requests and inquiries Receive and process requests directly from customers and Chief Estimator (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts Responsible for maintaining existing customer and vendor relationships through communication Schedule orders according to customer requirements Communicate consistently with General Manager, Project Manager and Chief Estimator Keep supervisors apprised of customer issues as warranted Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed Attend monthly meetings Maintain the NES bid/buy calendar Schedule meetings Assist in creating and distributing proposals to customers Create transmittals and submittals for contractors File and help create an e-file system for all projects Keep and tract logs of PE assignments Keep logs of all PE stamps by state and expiration dates Help create a fluid workflow for the department

Requirements

Demonstrate strong ability to work in fast pace, high pressure environment
Excellent computer skills and capability to adeptly operate NEFCO’s Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite
Excellent verbal and written communication skills
Strong customer service skills
Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers.
Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail.
Keyboarding
Converse verbally on phone and in person

Nice To Haves

Degree is preferred (although industry experience may be considered in lieu of degree)
3-5 years of work experience (preferably in construction supply sales)

Responsibilities

Provide accurate and quality customer service and information for all inquiries via phone and email
Provide a timely response to all requests and inquiries
Receive and process requests directly from customers and Chief Estimator (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts
Responsible for maintaining existing customer and vendor relationships through communication
Schedule orders according to customer requirements
Communicate consistently with General Manager, Project Manager and Chief Estimator
Keep supervisors apprised of customer issues as warranted
Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite
Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed
Attend monthly meetings
Maintain the NES bid/buy calendar
Schedule meetings
Assist in creating and distributing proposals to customers
Create transmittals and submittals for contractors
File and help create an e-file system for all projects
Keep and tract logs of PE assignments
Keep logs of all PE stamps by state and expiration dates
Help create a fluid workflow for the department