Proj Mg, Provider Enterprise - Administration - Full Time

Guthrie Enterprise•Sayre, PA

46d

About The Position

Position Summary: The Provider Enterprise Project Manager is responsible for leading and supporting operational projects that enhance patient access and drive process improvement across Guthrie’s Provider Enterprise. This role partners with the Chief Operating Officer and other senior leaders to plan, track, and execute strategic initiatives that improve patient experience, reduce barriers to care, improve quality outcomes, and optimize operational workflows. The Project Manager collaborates with cross-functional teams including Patient Access, Operations, IT, Clinical Services, and Hospital leadership to deliver measurable improvements in access, efficiency, and quality.

Requirements

2 years of demonstrated project leadership required
2 years of applied experience analyzing data required
Proficient In Microsoft Office Products

Nice To Haves

Professional certification (PMP or CAPM) preferred at hire; required within one year if not already obtained.
Bachelor’s Degree preferred
Oracle Experience preferred
2 years of Healthcare/Medical Group operations experience preferred

Responsibilities

Lead and manage operational projects focused on improving patient access, including scheduling, referral management, and care coordination.
Collaborate with stakeholders to identify opportunities for process improvement, efficiency, and equity in patient access.
Track and report on key performance indicators (KPIs) related to patient access and operational effectiveness; develop corrective action plans as needed.
Oversee project teams and workgroups to promote rapid and sustained improvement on Provider Enterprise access metrics.
Facilitate communication and coordination among departments to ensure standardized workflows and seamless patient experience.
Participate in committees, work groups, and meetings related to patient access and operational excellence.
Responsible for the creation, maintenance and publication of the comprehensive Patient Access KPI Dashboard
Responsible for the project management of Provider Enterprise strategic and Operational projects in a way that provides the COO a comprehensive, systematic overview of all Operational projects, deliverables, and regulatory requirements for the entity.
Responsible for the project management of special projects as identified by the COO.
Responsible for financial management tracking with Operations.
Assists Operational Team with workflow impact analysis.
Other duties as assigned.