About The Position

Under general supervision, performs varied office and secretarial work for a program or equivalent unit. The class consists of positions serving as the principal office support for professional staff at the program level. This level deals with matters requiring research or analysis, and consideration of multiple variables before acting. Employees exercise significant initiative after familiarization with the work, terminology and procedures by performing and following through independently on a variety of matters requiring an understanding of the programs services and related organizational units and functions of MCPS. Employees work with multiple professionals and the public on a daily basis and maintain complex schedules, timelines, databases, and product distribution responsibilities. Work of this class may vary, depending upon the program. Physical Demands: Special Requirements: May be required to use personal vehicle with applicable mileage reimbursement.

Requirements

  • Considerable knowledge of business English, general vocabulary, spelling, and arithmetic
  • Considerable knowledge of modern office practices, procedures, and equipment
  • Ability to maintain confidential student files, program records/databases, and assemble and organize data and prepare reports from such records
  • Ability to provide timely and accurate office support services to program staff, compose routine office correspondence, consolidate diagnostic information from assessors, develop and maintain assessment schedules with parents and staff members, and organize and distribute diagnostic reports and referrals to multiple MCPS offices
  • Ability to operate word processing, database, spreadsheet, IEP programs/systems, the HUB, and Synergy and other relevant systems, and complete complex tasks in each program/system
  • Ability to communicate effectively orally and in writing and demonstrate excellent human relations and interpersonal skills
  • Skill in the use computers and of other office equipment
  • Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS)
  • High School or GED diploma required
  • One year experience in performing responsible secretarial, fiscal, and student residency support work in a busy office environment
  • Other combinations of education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered
  • Positions typically require sustained operation of keyboard devices.
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