Program and Membership Coordinator PART-TIME

Boys & Girls Clubs of St Lucie County•Port Saint Lucie, FL

140d•$16•Onsite

About The Position

The Boys & Girls Clubs of St. Lucie County (BGCSLC) takes changing the lives of youth to heart. We go above and beyond to ensure that every youth that walks through our doors has a world class club experience that provides them with the opportunity for a GREAT FUTURE! The primary functions of the Programs & Membership Coordinator are to provide assistance in the designated school based clubhouse with member services, including regular and clerical administrative support, while establishing and maintaining relationships with personnel and parents. This position is also responsible for ensuring the successful daily operation of BGCSLC programs, including program quality, youth development, and club member/staff supervision as needed.

Requirements

Must submit to and pass Level 2 background screening through the Florida Department of Children & Families.
Must pass pre-employment drug test
Must be 18 or older to work with Club Members
High School diploma or GED with at least one (1) year of office clerical experience is highly preferred
Report to scheduled shift consistently and on time.
Follow policies, procedures and rules of the organization.
Serve as a role model and demonstrate, encourage and offer direction in fairness, consistency, attentiveness, ability to work with others, appropriate dress and appearance, and effective conflict resolution.
Treat all club members, parents/guardians, co-workers, supervisors and people in the community with respect and dignity.
Maintain confidentiality of those we serve.
Communicate to immediate supervisor any pertinent contact from family, school, or significant others.
Follow policies and procedures in responding to emergencies and/or safety issues.
Promote and participate in open and effective communication and support with the team.
Maintain high program standards.
Ability to handle multi-phone lines effectively
Proven ability managing multiple priorities; strong organization, detail and process management orientation
Working knowledge of office machines and equipment, e.g. fax machines and photocopiers
Strong proficiency with computers, data base entry and with full Microsoft Office suite, email, and internet
Excellent written and verbal communication skills; above average interpersonal skills
Ability to read, analyze, and interpret data and information and apply appropriate judgment
Passion for providing extraordinary customer service and work with people at all levels
Some travel may be required for training and/or other business purposes.

Nice To Haves

Current CPR/First Aid certification preferred

Responsibilities

Demonstrate leadership and professionalism to club members, staff, and volunteers
Ensure quality in day-to-day programs and activities
Assist the SB Club Director to increase visibility of Club programs via posting daily schedules, announcement of upcoming events ensuring all areas are covered by staff
Greet all members and visitors in a professional and courteous manner
Check for accuracy and completion of membership applications, including daily attendance; Contact any members that are not in regular attendance
Enter membership applications into the Vision database program daily
Prepare and issue all membership ID numbers in a timely manner
Produce periodic statistical reports on membership applications, attendance, dues, fees, etc.
Responsible for the collection of fees and completion of deposit slip
Answer phones promptly and professionally, provide accurate information, take a messages as necessary and forward to current personnel
Maintain electronic and hard copy filing systems while making sure they are accurate, timely, and easily retrieved as needed; Make photocopies of documents as required
Inform members, visitors, and parents of all the program options the Club has to offer
Maintain thorough knowledge of all activities within the building and answer questions that may be directed with reference to the Club’s policies and procedures
Communicate to supervisor any pertinent contact from family, school, or significant others.
Follow policies and procedures in responding to emergencies and/or safety issues.
Promote and participate in open and effective communication and support with the team.
Treat all clients, parents, guardians, co-workers, supervisors and people in the community with respect and dignity.
Actively participate in mandatory Club trainings and All Staff meetings
May oversee special programs and/or events (e.g. Torch Club, Youth of the Year, and Awards Programs), and/or participate in the implementation of other Club activities as necessary.
May be required to drive Club van.
Travel between sites and to activities as needed
May consult with parents concerning member and site issues.
May handle deposits and banking transactions.
Clean area as needed at the end of day
Fill in at a Club as needed
Other related duties as specified by the School Based Club Director.