Programmer Writer, Amazon SageMaker

Amazon • East Palo Alto, CA

463d • $70,100 - $173,700

About The Position

The Programmer Writer position at Amazon SageMaker involves creating high-quality technical documentation and content for AI and machine learning services. The role requires a blend of technical writing skills and a solid understanding of programming languages to effectively communicate complex information to a technical audience, including data scientists and business consumers. The position emphasizes collaboration with software developers and product managers to enhance customer experience and content strategy.

Requirements

• Degree or certification in a relevant technical field or equivalent experience.
• A minimum of 3 years of experience designing and producing content for a technical audience.
• Experience using content publishing tools to write, format, manage, and publish technical content on the web.
• Ability to read and write basic example code in one or more programming languages, such as Python, Java, JavaScript, Ruby, C#, or Go.
• Strong written and verbal communication skills.

Nice To Haves

• Background in machine learning or artificial intelligence.
• Experience working with XML, markdown, or HTML.
• Familiarity with using and following a style guide.
• Experience designing, planning, and delivering content for a technical audience.
• Experience working directly with teams of software engineers and product managers.

Responsibilities

• Author and deliver high-quality conceptual and procedural content, API reference documentation, and code examples.
• Develop, negotiate, and drive content strategy in alignment with product strategy and Amazon content guidelines.
• Work with customer feedback, use website and content engagement data, and direct your analysis and insights into improving content performance and strategy.
• Advocate for optimal customer experiences, dive deep to develop domain expertise, and function as the first customer for your products.
• Collaborate with other writers to improve writing practices, hire and develop talent, and identify opportunities to boost team efficiency.

Benefits

• Flexible schedule
• Work-life balance
• Mentorship and career growth opportunities
• Diverse and inclusive workplace culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: No Education Listed