Amazon-posted about 1 year ago
$70,100 - $173,700/Yr
Full-time • Mid Level
East Palo Alto, CA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

The Programmer Writer position at Amazon SageMaker involves creating high-quality technical documentation and content for AI and machine learning services. The role requires a blend of technical writing skills and a solid understanding of programming languages to effectively communicate complex information to a technical audience, including data scientists and business consumers. The position emphasizes collaboration with software developers and product managers to enhance customer experience and content strategy.

  • Author and deliver high-quality conceptual and procedural content, API reference documentation, and code examples.
  • Develop, negotiate, and drive content strategy in alignment with product strategy and Amazon content guidelines.
  • Work with customer feedback, use website and content engagement data, and direct your analysis and insights into improving content performance and strategy.
  • Advocate for optimal customer experiences, dive deep to develop domain expertise, and function as the first customer for your products.
  • Collaborate with other writers to improve writing practices, hire and develop talent, and identify opportunities to boost team efficiency.
  • Degree or certification in a relevant technical field or equivalent experience.
  • A minimum of 3 years of experience designing and producing content for a technical audience.
  • Experience using content publishing tools to write, format, manage, and publish technical content on the web.
  • Ability to read and write basic example code in one or more programming languages, such as Python, Java, JavaScript, Ruby, C#, or Go.
  • Strong written and verbal communication skills.
  • Background in machine learning or artificial intelligence.
  • Experience working with XML, markdown, or HTML.
  • Familiarity with using and following a style guide.
  • Experience designing, planning, and delivering content for a technical audience.
  • Experience working directly with teams of software engineers and product managers.
  • Flexible schedule
  • Work-life balance
  • Mentorship and career growth opportunities
  • Diverse and inclusive workplace culture
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