Programmer Analyst

Stevenson University • Owings Mills, MD

3d

About The Position

The Programmer Analyst is responsible for coordinating the successful launch and implementation of projects for the university by analyzing requests, developing solutions, and enforcing best practice processes during the scope of each project, full documentation of any new development or customization, and support of wide range of applications used throughout the University. The primary role of this position is the support of business processes for Stevenson University involving Enterprise Applications, which are normally centered around the ERP / SIS (Colleague), reporting (Informer), and integrations with other, third party systems. In addition, the Programmer Analyst is expected to adhere to commonly accepted security practices and to be aware of any security, integrity, or reliability risks.

Responsibilities

• Accountable for the several phases of software development life-cycle, develop project plans for both programming and implementation, and adhere to Project Management best practices
• Develop global implementation and high-level plans for the selected projects
• Conduct organizational needs assessments through interview and analysis; Prepare detailed written reports and recommendations
• Perform application/functional needs analysis
• Proactively work with the university’s internal and external customers to identify their system needs, project requirements, and design appropriate programs to suffice those needs within the planned time-frame
• Assist customers in problem resolution, provide technical consulting, and training sessions if needed
• Assist with installation and testing of software releases
• Ensure effective testing, follow-through, and implementation of programs
• Responsible for the first-line of support for helpdesk tickets assigned to the Enterprise Applications area
• Responsible for planning, effective communication, and providing excellent customer service
• Adhere to the commonly accepted security practices generally followed by technology professionals
• Always cognizant of any security, integrity, or reliability risks that could directly or indirectly harm the safety of our data
• Improve business processes and tactfully challenge status-quo to better serve the university’s vision, mission, and values

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees