Program Training Specialist

Baltimore Regional Housing Partnership-posted 3 months ago
$58,000 - $60,000/Yr
Full-time • Mid Level
Baltimore, MD
11-50 employees
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The Baltimore Regional Housing Partnership (BRHP), which operates the Baltimore Housing Mobility Program, is a 501(c)(3) that assists over 4,000 qualified families in moving from areas of concentrated poverty and obtaining quality and affordable housing in communities with strong schools, low crime, and ample job opportunities in high opportunity areas within Baltimore City and Anne Arundel, Baltimore, Carroll, Harford, and Howard Counties. BRHP seeks a Program Training Specialist who cares about providing the best service to low-income families and is passionate about developing upward mobility. Reporting to the Managing Director of Research & Innovation, the Program Training Specialist will be responsible for implementation of a training program focused on internal and external housing mobility training needs of clients, staff, and other stakeholders.

  • Develop and utilize extensive knowledge of the Baltimore Housing Mobility Program and BRHP program policies and procedures to build the capacity of clients, staff, and other stakeholders in facilitating access to housing in resource rich neighborhoods.
  • Ensure compliance with BRHP’s Administrative Plan, Standard Operating Procedures, and HUD regulations.
  • Develop and deliver programmatic course curriculum to clients, staff, and other stakeholders.
  • Create diverse and engaging methods of content delivery for internal and external presentations.
  • Create and maintain a library of training materials (i.e. slide decks, training handbooks, training handouts, operational procedures and forms, etc.).
  • Manage client-led comprehensive learning plans for pipeline of families from boutique housing mobility projects.
  • Educate other PHA’s and mission-driven nonprofit organizations on successful mobility counseling practices.
  • Assist with the scheduling, coordination, and delivery of providing technical assistance to client organizations.
  • Collaborate closely with BRHP counselors to identify training needs of clients.
  • Design and implement methods for testing, evaluation and feedback to determine effectiveness of instruction; proposing changes when needed.
  • Provide technical support to internal and external stakeholders.
  • Contribute to the identification and implementation of best practice housing counseling services and suggest improvement strategies.
  • Network with regional partners and service communities to identify resources to assist with training.
  • Participate in external regional and national studies, conferences, and marketing opportunities advocating for increased housing mobility services.
  • Perform other duties as assigned.
  • Bachelor’s degree from an accredited university in the field of Social Work, Counseling, Psychology, Public Policy or a closely related field.
  • At least five years of experience in social services, and/or providing direct service to low-income families.
  • Master’s degree from a regionally accredited institution in Public Administration, Business Administration or Social Science or Licensed Social Worker.
  • Prior experience working with a Housing Choice Voucher program or other affordable housing program.
  • Understanding of the Baltimore region, including government, non-profit, and social service organizations.
  • Prior experience connecting low-income families to high quality housing opportunities.
  • Experience in start-up organizations and change management.
  • Competitive pay
  • Flexible time off
  • Medical, dental, vision, STD, LTD, life insurance and Flexible Spending plans
  • Meaningful 403B contribution match
  • Candidates may be eligible for bonuses throughout the year
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