Program Test Analyst I

USAA

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Employer: USAA Federal Savings Bank

Requirements

Will accept a Bachelor’s degree in Electronics Engineering, Software Engineering or related field and 4 years of experience in the job offered or in a related occupation.
Position requires: Bank Disputes testing performing functional, regression and user acceptance testing; Leading a team of testers driving capacity planning of test execution; Software Development Life Cycle (SDLC); Software Testing: unit, smoke, sanity, integration, functional, regression, and web application testing; JIRA; qTest; Microsoft Visio; Eclipse IDE; Microfocus Unified Functional Testing (UFT); IBM Personal Communications; HP ALM (Quality Center); Testing methodologies – agile and waterfall; Banking products within a financial service organization; U.S. banking laws and regulations: Regulation Z; Regulation B; Regulation E; Fair and Accurate Credit Transactions Act (FACTA); Fair Debt Collection Practices Act (FDCPA); Unfair, Deceptive, or Abusive Acts or Practices (UDAAP); Telephone Consumer Protection Act (TCPA); Fair Credit Reporting Act (FCRA); Consumer Financial Protection Bureau (CFPB); Equal Credit Opportunity Act (ECOA); Fair Credit Billing Act (FCBA); and National Automated Clearinghouse Association (NACHA).

Responsibilities

Collaborate with business subject matter experts to ensure maintenance and accuracy of updated business procedures within the project management environment.
Create robust test scenarios from a business end-user perspective to ensure updated, innovative and quality systems that are within compliance regulations.
Execute tests and troubleshoot issues to identify the root cause of the resulting problem.
Triage and report system defects identified in the testing plan to appropriate stakeholders in IT.
Maintain leadership informed on testing status.
Provide an objective review of testing activities and results.
Make applicable recommendations to deliver a superior product.
Serve in an advisory capacity to internal staff and resolve escalated issues as they arise.
Set expectations on testing activities and adhere to timelines related to testing.
Serve as a resource to less experienced team members.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
May telecommute.

Benefits

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.
These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

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