Program Team Lead-CSS Salary Range: $43,186 - $47,191

Spindletop Center-posted about 1 month ago

Full-time • Mid Level

Beaumont, TX

Executive, Legislative, and Other General Government Support

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JOB PURPOSE: Provides direct supervision to 3-8 staff in the program. Participates in the development of unit policies and procedures ensuring compliance with all applicable standards. Responsible for monthly staff meetings and providing reports to support billable services. Complete chart audits once a month for your team and provide coaching as needed. Coordinates staff schedules, provides necessary training and supervision in order to ensure adequate coverage and quality of services. Monitors staff performance and prepares reports. May be required to perform client services. Supervises and evaluates the work of team members, completes a variety of reports, and participates in the overall management of the program. Work is performed in collaboration and conjunction with other program coordinators. May include community outreach. EDUCATION AND EXPERIENCE REQUIRED: A bachelor's degree from an accredited college or university with a major in social, behavioral or human services or is a registered nurse (social, behavioral, and human services are: psychology; social work; medicine; nursing; rehabilitation; counseling; sociology; human development; physician's assistant; gerontology; education psychology; special education; early childhood intervention; or early childhood education). Must have a minimum of 3 years' experience in a community center setting required.

Provides direct supervision to 3-8 staff in the program.
Participates in the development of unit policies and procedures ensuring compliance with all applicable standards.
Responsible for monthly staff meetings and providing reports to support billable services.
Complete chart audits once a month for your team and provide coaching as needed.
Coordinates staff schedules, provides necessary training and supervision in order to ensure adequate coverage and quality of services.
Monitors staff performance and prepares reports.
May be required to perform client services.
Supervises and evaluates the work of team members, completes a variety of reports, and participates in the overall management of the program.
May include community outreach.
Provides training/guidance to staff regarding accreditation requirements including performance contracts and Texas Administrative Codes relevant to the unit
Maintains records in accordance with all applicable standards
Establishes relationships and communicates with clients, caseworkers, family members, and other staff
Assists with developing and implementing policies and procedures
Attends and conducts staff meetings and/or training as assigned
Participates in audits of assigned unit
Stays knowledgeable of standards pertaining to services delivered
Work in collaboration with staff for all program needs and requirements
Onboarding of employees to include submission of the position requisition, conducting interviews and completing the hiring process following Human Resource guidelines.
Conducts performance evaluations of assigned staff.
Schedules assigned staff to participate in mandatory training in order to ensure staff competence and development.
Monitors performance of department and assigned staff using established reporting processes and provides feedback and coaching to ensure staff meet all contract, productivity and other performance targets.
Manages schedules attendance and punctuality of assigned staff.
Ensure direct reports are aware of and adhere to Center policies & procedures
Observe provision of service by all direct care staff within 30 days prior to completion of any employee evaluation with a minimum of one observed session per year (where applicable).

A bachelor's degree from an accredited college or university with a major in social, behavioral or human services or is a registered nurse (social, behavioral, and human services are: psychology; social work; medicine; nursing; rehabilitation; counseling; sociology; human development; physician's assistant; gerontology; education psychology; special education; early childhood intervention; or early childhood education).
Must have a minimum of 3 years' experience in a community center setting required.
Appropriate written and verbal communication. This includes spelling and grammar.
Ability to compose documents according to standards
Computer-skilled in the use of technology with Microsoft Office and all Google applications.
Ability to input data into computer, make calculations, complete paperwork, and produce reports. This includes the ability to utilize different software and systems.
Familiarity with community health resources
Ability to build rapport with clients and staff
Demonstrate skill in utilizing appropriate professional tools and interventions.
Interacts with diverse cultural, ethnic, and economic backgrounds and municipal organizations and agencies.
Acquires and uses new skills as the job requires.
Ability to work with considerable latitude and exercise discretion and independent judgment. This would include skills in problem solving.
Ability to complete all job requirements in a timely manner.
Must be physically able to perform all job requirements that may include home visits, walking on uneven surfaces, climbing stairs, and standing or sitting for long periods of time if required (with or without a reasonable accommodation).
May be required to interact with other consumers, referral sources, outside agencies, and family members to determine needs and actions to be taken.
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business.
Must complete all training requirements in month in which they are due.
May be required to provide on-call duties.
May be required to travel within the 4 county area
Availability of a personal vehicle for business use may be required.
Must submit to and pass a pre-employment drug test
Must successfully pass all background screens as required by the state
Work flexible hours including evenings, nights, weekends, and holidays as needed.
Must adhere to professional dress and appearance standards consistent with the position and daily workplace needs.

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Program Team Lead-CSS Salary Range: $43,186 - $47,191

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