Program Support Technician - SR-13

County of Hawaii (HI)•Hilo, HI

37d

About The Position

Independently performs and coordinates a variety of administrative, technical, and clerical support services for a major program; plans and organizes administrative housekeeping services; maintains and processes fiscal, purchasing, and personnel records and reports; serves as the contact position for program information and request for services; performs other related duties as assigned. There is one (1) immediate permanent full-time vacancy with the Department of Finance - Property Management Division in Hilo. (Appointment may be made at any rate within the salary range advertised above at which appropriate qualified applicants can be recruited. Starting salary will be based on the qualifications of the person selected.) The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

Requirements

graduation from high school, and
four (4) years of office clerical and administrative work experience which shall have included the maintenance of records and files, compilation of statistical data, preparation of reports, contact with the public, and resolution of complaints, and
possession of a valid State of Hawai'i Driver's License (Class 3) or any other valid comparable driver's license at the time of filing, as applicable to the position. You will be required to submit your valid driver's license at time of hire, if the position requires a driver's license. (The immediate vacancy with the Department of Finance does not require a valid driver's license).
Knowledge of: office practices and procedures, including records maintenance and filing; basic principles and practices of public relations; grammar, spelling, and word usage; the use of standard office machines, personal computer, and software applications, and report writing.
Ability to: learn and apply the laws, ordinances, policies, procedures, regulations, fundamentals, and terminology relating to the applicable programs and services; maintain records and files, including fiscal accounts; make arithmetic computations; summarize data and prepare simple reports; operate standard office machines and equipment; deal tactfully and effectively with other employees, the public, and representatives from other agencies, and follow oral and written instructions.
Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Responsibilities

Plans and coordinates the administrative housekeeping services for division; sets up, revises, and maintains data/data collection records and division files.
Maintains maps, charts, graphs, and drawings using computer software programs, which may include computer-aided design (CAD); plots locations of various facilities, plants, traffic signs and markings, utilities, wells, pumps, etc.; may use the Global Positioning System (GPS) and Geographical Information System (GIS) equipment/tools to plot locations of various facilities.
Searches through a variety of files and records; extracts and compiles data; organizes information and prepares final reports.
Maintains inventory of supplies and equipment; obtains quotes from vendors; recommends and purchases materials, equipment, supplies, and annual bulk items; tracks incoming purchases and verifies accuracy and completeness of order.
Provides information and assistance to the public relating to programs, activities, policies, and regulations of the division; responds to routine complaints or refers individuals to appropriate personnel for further assistance.
Coordinates the administrative support for various program activities; serves as the public contact for requesting services; initiates and coordinates work requests with staff and other agencies.
Coordinates the installation of temporary speed humps on County right-of-ways.
Serves as the contact person for Division's One Call Center program; generates work orders using Division's automated system; works with other agencies to ensure that all underground utilities are properly located prior to planned field activities.
Reviews timesheets for accuracy and completeness before forwarding to Finance or department's central office; maintains records of hours worked and leaves of absences.
Maintains safety program records and files; schedules required safety training and recertification for employees.
Participates in reviewing, classifying, and posting expenditures to appropriate fiscal accounts; prepares and processes accounting documents for receivables, expenditures, reimbursements, travel expenses, and deposits; takes periodic trial balances and advises superior of account balances.
Accepts cash payments for standard fees; provides written receipts; reconciles balances; prepares treasury/deposit receipts for processing.
Coordinates logistics for meetings, workshops, and training.
Composes routine correspondence and letters of acknowledgement from general instructions; types letters, memoranda, reports, statements, forms, and other materials into final form; checks and proof reads materials.
May supervise lower level staff.
Operates vehicle to deliver and pick up materials and correspondence from other agencies and departments.
Performs other related duties as assigned.

Benefits

Flexible Working Arrangements: Options may include alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
Vacation: Start accruing paid vacation time immediately upon hire - up to 21 days per year.
Sick Leave: Start accruing paid sick leave time immediately upon hire - up to 21 days per year.
Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
Training and Development: The County has a variety of training and development opportunities for employees.
County Tuition Reimbursement Program: This scholarship program rewards employees who take the initiative to advance their education and learning.
Public Service Loan Forgiveness (PSLF) Program: You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.
Retirement Plan: The Employees' Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.
Deferred Compensation: Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.
Flexible Spending Plan: Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.
Health Benefit Plans: The County of Hawai'i offers a variety of health benefit plans for eligible employees.
Employee Assistance Program (EAP): This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
Group Life Insurance: Free life insurance policy for active employees.
Credit Union Membership
Other Leaves: You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty.