Program Support Specialist

AVIVO•Minneapolis, MN

1d•$20 - $25

About The Position

Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people. ABOUT THE ROLEAvivo’s Ending Homelessness Division provides accessible, person-centered pathways to housing and stability for individuals experiencing homelessness, substance use disorders, mental health challenges, and the impacts of trauma. Our work is grounded in harm reduction, recovery-oriented systems of care, and trauma-informed service delivery. The Program Support Specialist provides essential operational and logistical support to Avivo Village North Loop, the Participant Wellness & Safety Program, and other Ending Homelessness programs. This includes managing high-volume inventory, ensuring health and safety supplies are available, supporting overdose prevention supply tracking, and coordinating logistics across multiple locations. This role is ideal for someone who is organized, detail-oriented, and motivated by work that directly supports participant safety and stability.

Requirements

High school diploma or GED.
One or more years of experience working with high-volume inventory, ordering, or data systems.
One or more years of experience working with individuals experiencing homelessness, substance use disorders, or mental health recovery.
Lived experience will be valued and considered for up to one year of the experience requirement.
Commitment to culturally responsive and trauma-informed services.
Strong communication skills and the ability to work effectively with diverse communities.
Ability to maintain confidentiality, professional boundaries, and sound judgment.
Ability to work in crisis situations and adapt to changing needs.
Basic computer skills, including Microsoft Office, and willingness to learn internal systems.
Valid driver’s license, proof of insurance, clean driving record, and access to a personal vehicle.

Nice To Haves

Associate degree or higher in behavioral science or a related field.
Experience in shelter, wellness, safety, or harm-reduction programs.
Knowledge of evidence-based practices supporting individuals experiencing homelessness or substance use disorders.

Responsibilities

Ensure essential supplies are consistently stocked to support daily shelter operations, crisis response, and rapid unit transitions.
Manage ordering, organizing, stocking, and tracking supplies across multiple sites, including overdose reversal materials.
Track supply distribution data and analyze trends to inform ordering and reporting.
Collaborate with program staff, leadership, community partners, and vendors to ensure smooth operations.
Support improvements in supply distribution systems through communication and problem solving.
Safely dispose of biohazard materials with appropriate documentation.
Participate in emergency response efforts, including overdose response when required.
Prepare for and support audits, site visits, and compliance reviews.
Assist with contract requirements, allowable purchases, financial documentation, and reporting.
Maintain culturally responsive and person-centered service aligned with Avivo’s values.
Participate in required meetings and cross-program collaboration.
Support Avivo’s commitment to undoing racism and reducing disparities.