Program Support Specialist

Xylem Water Services-posted 9 months ago
Full-time
Morrisville, NC
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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Xylem Innovation Labs team is the global corporate innovation and venture team that supports Xylem Inc. in its mission to ‘solve water' by scouting and leveraging new technologies that are critical to address the world's increasing water challenges. To support this mission, we are looking for a Program Support Specialist to support and advance the organization's strategic innovation initiatives by undertaking a variety of program support and project managerial tasks. This role provides project management, logistical coordination, event planning, and administrative support to drive successful program execution across multiple innovation-focused programs and projects for Xylem Innovation Labs. The Program Support Specialist will help support new initiatives, track project milestones, manage schedules, and facilitate meetings and events. They will also strategize to continuously improve and evolve the program, contributing to the successful development and deployment of innovative water technology solutions through Xylem Innovation Labs. This is a 12-month contract position.

  • Support the management of multiple programs applying strategic oversight to standardize processes, monitor progress, and ensure effective collaboration across all initiatives.
  • Develop, update, and maintain schedules for Xylem Partnerships Accelerator programming and activities, aligning key timelines with program milestones and ensuring coordination across various teams.
  • Strategically plan, organize and schedule speakers for the Xylem Innovation Labs' annual seminar series and other program events.
  • Create compelling presentation materials, including slides, reports, and visuals, to effectively communicate program updates.
  • Create engaging marketing graphics and materials to promote Xylem Innovation Labs programs, events, and initiatives.
  • Strategize, organize, and execute virtual global events that promote an innovation culture.
  • Collaborate with the Xylem Innovation Labs team members to continuously identify, evaluate, and implement process improvements for programs.
  • Report directly to the Partnerships Accelerator Lead, providing essential support for the Xylem Innovation Labs' daily operations.
  • Support the Operations Manager with bookkeeping and accounting tasks.
  • Assist with vendor management by working with the Operations Manager and Procurement.
  • Work with team to ensure proper naming, saving, and filing of documents on the SharePoint server.
  • Manage and update the Programming Calendar and the program's email inbox for timely responses and communications.
  • Manage scheduling and travel for the VP of Innovation as needed.
  • Handle mail and package dispatch/receipt, as well as order necessary office supplies.
  • Facilitate communication and build relationships with both external vendors and internal teams.
  • Bachelor's degree in Business Administration or related field.
  • 2-5+ years professional experience.
  • Proven experience in program management, office management or relevant position.
  • Proven experience of budgeting, bookkeeping and reporting.
  • Team player with an innovation mindset that can work in a fast-paced environment.
  • Willingness to promote Xylem's High Impact Culture behaviors.
  • Mastery of Microsoft Office Suite, especially Excel and PowerPoint.
  • Outstanding verbal and written communication skills.
  • Detail-oriented and efficient.
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