MACNY - Program Support Coordinator
About The Position
Make a Lasting Impact on New York's Workforce ☑ Are you passionate about making a difference by supporting workforce development initiatives? ☑ Do you enjoy supporting collaborative teams and ensuring programs run smoothly and efficiently? ☑ Are you eager to make a difference by helping connect students, jobseekers, and employers across Central New York and the Mohawk Valley? Then MACNY – The Manufacturers Association has a great opportunity for you! The Manufacturers Association of Central New York (MACNY) seeks an energetic individual to serve as a Program Support Coordinator. Reporting to the Manager of Apprenticeship and Workforce Development, the Program Support Coordinator’s primary focus will be on the New York Registered Apprenticeship Manufacturing Partnerships (NY-RAMP) Program to support the Registered Apprenticeship team. The ideal candidate possesses strong personal and organizational skills. This position requires a passion for developing career pathways, and problem-solving skills to provide workforce solutions.
Requirements
- Must have a valid driver’s license.
- Strong grasp of key workforce development concepts, present-day challenges, and emerging solutions (e.g. career pathways, skills gaps, pre-apprenticeship, Registered Apprenticeship, skills-based hiring).
- Strong computer skills, including word processing, spreadsheets, and databases.
- Training and/or experience with time management and project management skills.
Nice To Haves
- Experience with digital platforms, virtual events, social media and CRM (Customer Relationship Management) system, a plus.
- Background with federal awards with external funding management is a plus.
- Opportunity to become a Registered Apprentice upon successful completion of 90-day probationary period.
Responsibilities
- Provide day-to-day administrative support to the Apprenticeship and Workforce Development teams.
- Assist in tracking project deliverables, timelines, and reporting milestones for programs.
- Maintain and update contact databases, program documentation, and program records.
- Support coordination of meetings, workshops, and training events (both in-person and virtual).
- Assist with preparation of presentation materials and reports.
- Collect, enter, and maintain accurate data related to program progress, and program outcomes.
- Help track performance metrics and outcomes to ensure compliance with federal and state reporting requirements.
- Conduct monthly Blue Book reviews to ensure accuracy and completeness of apprenticeship records.
- Prepare and submit quarterly reports for internal review and external partners as required.
- Create and maintain electronic files (E-Files) for new apprentices, including setup and tracking in Salesforce, SmartSheets, and Fee-for-Service Opportunity records.
- Monitor wage progressions and ensure documentation aligns with apprenticeship standards and program policies.
- Track and verify Related Technical Instruction (RTI) participation, progress, and completion.
- Maintain and update program forms, templates, and documentation to ensure current and compliant materials are in use
Benefits
- Salary plus full benefit package including health, dental, life and disability plans, employer contribution to 401k and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
