Program Support Assistant (Credentialing Specialist)

United States Department of Veterans Affairs • Battle Creek, MI

443d • Onsite

About The Position

The Program Support Assistant - Credentialing Specialist plays a crucial role in the Credentialing and Privileging Office at a VA Medical Center, providing administrative and technical support to ensure compliance and efficiency in credentialing operations. This position involves monitoring credential expiration, managing provider applications, and serving as a subject matter expert in credentialing processes.

Requirements

• U.S. Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must meet time-in-grade requirements for GS-07 position.
• One year of specialized experience equivalent to GS-06 level in the Federal service.

Nice To Haves

• Experience with health care provider files verification.
• Knowledge of the Privacy Act and confidentiality requirements.
• Ability to manage multiple projects and meet deadlines.
• Proficiency in software applications for data entry and retrieval.

Responsibilities

• Monitor compliance and timely updates of expiration of time-limited credentials.
• Serve as a subject matter expert (SME) in credentialing.
• Receive and review VetPro reports to identify problem areas.
• Manage initial provider applications for Non-LIPs credentialing.
• Ensure application packages meet technical requirements per provider specialty.
• Determine processes for coordinating incoming data and documents.
• Analyze and manage issues related to documents that do not meet requirements.
• Conduct final appointments in the VetPro database after thorough validation of data.
• Develop and provide routine and special reports as requested by the C&P manager/Analyst.
• Maintain records and reconcile monthly charge statements for credentialing-related expenses.

Benefits

• Health insurance coverage.
• Paid holidays and leave.
• Participation in seasonal influenza vaccination program.
• Participation in COVID-19 vaccination program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: High school or GED