Program Support Assistant (Credentialing Specialist)

United States Department of Veterans Affairs-posted about 1 year ago

Part-time • Entry Level

Onsite • Battle Creek, MI

Administration of Human Resource Programs

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The Program Support Assistant - Credentialing Specialist plays a crucial role in the Credentialing and Privileging Office at a VA Medical Center, providing administrative and technical support to ensure compliance and efficiency in credentialing operations. This position involves monitoring credential expiration, managing provider applications, and serving as a subject matter expert in credentialing processes.

Monitor compliance and timely updates of expiration of time-limited credentials.
Serve as a subject matter expert (SME) in credentialing.
Receive and review VetPro reports to identify problem areas.
Manage initial provider applications for Non-LIPs credentialing.
Ensure application packages meet technical requirements per provider specialty.
Determine processes for coordinating incoming data and documents.
Analyze and manage issues related to documents that do not meet requirements.
Conduct final appointments in the VetPro database after thorough validation of data.
Develop and provide routine and special reports as requested by the C&P manager/Analyst.
Maintain records and reconcile monthly charge statements for credentialing-related expenses.

U.S. Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
Must meet time-in-grade requirements for GS-07 position.
One year of specialized experience equivalent to GS-06 level in the Federal service.

Experience with health care provider files verification.
Knowledge of the Privacy Act and confidentiality requirements.
Ability to manage multiple projects and meet deadlines.
Proficiency in software applications for data entry and retrieval.

Health insurance coverage.
Paid holidays and leave.
Participation in seasonal influenza vaccination program.
Participation in COVID-19 vaccination program.

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