Senior and Disability Services - Program Supervisor

Human Resources•Toledo, OR

18h

About The Position

This position is FLSA-exempt and not eligible for overtime. This position is management. Responsible for the day-to-day operations of an assigned Senior and Disability Services work group. Interprets policy, implements procedures, directs staff, develops systems, and monitors work activities. Coordinates services within Senior and Disability Services and other local health and social agencies. Performs position duties in a manner that promotes customer service and harmonious working relationships, including treating all people courteously and respectfully. Engage in effective team participation through willingness to assist and support co-workers, supervisors, and other work-related associations. Develops good working relationships with department and agency staff and supervisors through active participation in accomplishing group projects and in identifying and resolving problems in a constructive manner. Demonstrates positive acceptance of constructive feedback and suggestions, to strengthen work performance. Contributes to a positive, respectful, and productive work atmosphere. Demonstrates excellent decision making and problem solving, especially when overseeing and guiding decisions on difficult and ambiguous situations. Regular attendance is required to meet the demands of this job and to provide necessary services. This position is a mandatory reporter according to statutory requirements.

Requirements

Graduation from a four-year college or university with emphasis on social services. Course work in social work, or experience providing considerable knowledge of people with disabilities and seniors. At least two (2) years of supervisory experience is desirable. OR any satisfactory equivalent combination of education, experience and training which demonstrates the knowledge, skills, and abilities required to perform the duties of the job.
Knowledge of the ADA, Older Americans Act, senior and disability law, assistive technology and medical terms.
Knowledge of confidentiality rules regarding client and provider records and investigations, including HIPAA regulations.
Experience and knowledge of Adult Protective Services and Licensing, working in a similar capacity with vulnerable populations, one year of which should be in a lead or supervisory role.
Knowledge of available community resources.
Considerable knowledge of administrative procedures, project planning and report presentation.
Knowledge of, and ability to operate, a personal computer using a variety of Microsoft applications.
Knowledge of, and experience in, Microsoft Excel, Word, and Oregon Access software.
Ability to exercise proficient time management skills.
Ability to develop and implement individual service plans.
Ability to assist, mentor, evaluate, and coordinate personnel involved with providing social services casework.
Ability to effectively communicate orally and in writing.
Ability to represent the agency before various citizen groups and public officials.
Ability to motivate, train and supervise staff; and ability to apply problem-solving techniques.
Ability to develop and implement individual work plans.
Possession of a Valid Oregon Driver's License or ability to obtain reliable transportation in order to travel throughout assigned area.
Position requires successful completion of criminal history and driving record check.