Program Supervisor BHT / Night Shift

Community Bridges, INC•Phoenix, AZ

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. The Supervisor’s role is to oversee the staff and operations for the programs assigned. The Supervisor will be responsible for the day to day operations of the program, providing guidance and direction for all staff including but not limited to training staff, scheduling staff, ensuring staff have the necessary skills and knowledge to perform their job, and ensuring staff adhere to agency policy and procedure. In addition, the Supervisor will be responsible for providing direct service to high acuity members, participating in staffing and shadowing the staff assigned for quality assurance. The Supervisor will be responsible for representing the program and agency, providing coordination between various community partners, assisting with program presentations, and participating in meetings with the funder when determined necessary by the Manager. The Supervisor will be responsible for the data quality of the HMIS entries for the project, ensuring staff are completing daily staffing emails, services transactions, and case notes as indicated in the program specific desktop procedures. The Supervisor is responsible for ensuring staff thoroughly document their efforts according to CBI policy and procedure. They will be responsible for continuously reviewing HMIS reports and working with the team to clean up discrepancies timely. This position entails other duties such as Dayforce Maintenance, Scheduling, Timecard Review, PTO Approval, and Disciplinary Review. Staff oversight will include compliance with required patient interactions according to the Arizona Administrative Code (AAC), Commission on Accreditation of Rehabilitation Facilities (CARF), and Community Bridges Policies and Procedures.

Requirements

Highschool diploma or GED required.
Minimum of 1-year experience in the behavioral health field.
Current AZ Driver’s License valid and in good standing
Clear 39-month Motor Vehicle Record (MVR)
Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures

Nice To Haves

Associates degree or higher preferred.
1 or more consecutive years in recovery from AOD and/or GMH is preferred.
Or equivalent combination of education and experience.

Responsibilities

Oversee the staff and operations for the programs assigned
Responsible for the day to day operations of the program
Provide guidance and direction for all staff including but not limited to training staff, scheduling staff, ensuring staff have the necessary skills and knowledge to perform their job, and ensuring staff adhere to agency policy and procedure
Providing direct service to high acuity members
Participating in staffing and shadowing the staff assigned for quality assurance
Responsible for representing the program and agency
Providing coordination between various community partners
Assisting with program presentations
Participating in meetings with the funder when determined necessary by the Manager
Responsible for the data quality of the HMIS entries for the project, ensuring staff are completing daily staffing emails, services transactions, and case notes as indicated in the program specific desktop procedures
Responsible for ensuring staff thoroughly document their efforts according to CBI policy and procedure
Continuously reviewing HMIS reports and working with the team to clean up discrepancies timely
Dayforce Maintenance
Scheduling
Timecard Review
PTO Approval
Disciplinary Review
Staff oversight will include compliance with required patient interactions according to the Arizona Administrative Code (AAC), Commission on Accreditation of Rehabilitation Facilities (CARF), and Community Bridges Policies and Procedures.