Program Supervisor V - Regional Supervisor - Parole Division - Huntsville/Dallas (710373)

Texas Department of Criminal Justice • Huntsville, TX

3d

About The Position

Performs highly complex administrative and supervisory program work. Work involves evaluating operations and programs to ensure conformity with contracts, laws, policies, procedures, rules, and regulations; ensuring reports are accurate and timely; planning, organizing, and conducting educational and training sessions; and supervising the work of others. Works under limited supervision with moderate latitude for the use of initiative and independent judgment.

Requirements

• Graduation from an accredited senior high school or equivalent or GED.
• Six years full-time, wage-earning case processing, customer service, clerical, administrative support, technical program support, or operational support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
• Four years full-time, wage-earning experience in the supervision of employees.
• Valid Class C Driver License.
• Must maintain valid driver license for continued employment in position.
• Knowledge of the principles and practices of public administration and management.
• Knowledge of the principles and practices of risk management and mitigation techniques.
• Knowledge of applicable state and federal laws, rules, regulations, and statutes.
• Knowledge of the overall operation of correctional and community facilities.
• Knowledge of agency and departmental organizational structure, contracts, policies, procedures, rules, and regulations.
• Skill to communicate ideas and instructions clearly and concisely, both verbally and written.
• Skill to coordinate with other staff, departments, officials, agencies, and organizations.
• Skill to review technical data and prepare detailed technical reports accurately and timely.
• Skill in administrative problem-solving techniques.
• Skill to interpret and apply rules, regulations, policies, and procedures.
• Skill to monitor program compliance with contracts and established policies, procedures, rules, regulations, and guidelines.
• Skill in the use of computers and the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.
• Skill to supervise the work of others.

Nice To Haves

• Bachelor’s degree from a college or university accredited by an organization recognized by the CHEA or by the USDE preferred.

Responsibilities

• Provides consultative services to mitigate risk by monitoring, reviewing, and evaluating operations at correctional and community facilities; provides recommendations for improvement; and oversees the performance of compliance reviews including coordinating assignments, monitoring activities, and ensuring accuracy of reports.
• Monitors contracted facilities by observing operations and activities to identify and mitigate risk; conducts on-site visits and examines records; and responds to emergencies and serious incidents to include escapes, disturbances, and natural disasters.
• Investigates allegations of non-compliance to include examining financial records and calculating financial impacts; provides written and oral reports to other staff, departments, officials, agencies, and organizations; oversees the compiling, organization, and analysis of data to include financial data; and oversees the preparation of contract reviews identifying areas of non-compliance timely and accurately.
• Reviews written and oral reports on compliance issues for agency management and other staff; reviews contracts, policies, procedures, and other support documents; and provides input into the development and revision of policies, procedures, and rules.
• Observes inmates and contracted staff in various technical areas to include maintenance, laundry, food service, and programmatic operations to report deficiencies.
• Plans, organizes, and prioritizes multiple projects and tasks to meet established deadlines; participates in the planning and developing of specialized training and staff development; and develops training aids and other instructional materials and products.
• Supervises the work of others.
• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees