About The Position

Performs routine administrative and supervisory program work. Work involves assisting in establishing program goals and objectives; assisting in developing program guidelines, policies, and procedures; assisting in developing schedules, priorities, and standards for achieving program goals; assisting in evaluating program activities; and supervising the work of others. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.

Requirements

  • Graduation from an accredited senior high school or equivalent or GED.
  • Four years full-time, wage-earning case processing, customer service, clerical, administrative support, technical program support, or operational support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
  • Two years full-time, wage-earning experience in the supervision of employees.
  • Must have or be able to obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training from the Texas Department of Public Safety within six months of employment date.
  • Must meet and maintain TLETS access eligibility for continued employment in position.

Nice To Haves

  • Bachelor’s degree from a college or university accredited by an organization recognized by the CHEA or by the USDE preferred.
  • Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.

Responsibilities

  • Assists in planning, implementing, coordinating, monitoring, and evaluating offender review and release program operations; assists in the development of program guidelines, policies, procedures, rules, and regulations; ensures compliance with program policies and procedures; monitors caseloads to ensure compliance with conditions of parole; and conducts quality assurance reviews.
  • Assists in program analyses and research studies; and prepares and reviews reports on the effectiveness of program activities and makes appropriate recommendations.
  • Confers with offenders, parolees, law enforcement, and other governmental agencies; assists in conducting special investigations regarding offender-related information and problem solves assigned program related concerns.
  • Assists in the preparation of training and procedural manuals, educational materials, and program information; assists in the preparation of administrative reports, studies, specialized research projects, and program budget requests; and assists in maintaining a database to generate statistical reports.
  • Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access.
  • Supervises the work of others; and provides training and technical assistance in the program area.
  • Performs a variety of marginal duties not listed, to be determined and assigned as needed

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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