Program Supervisor II - Central Coordination Unit - Parole Division - Austin (713433)

Texas Department of Criminal Justice • Austin, TX

1d

About The Position

Performs moderately complex administrative and supervisory program work. Work involves assisting in establishing program goals and objectives; assisting in developing program guidelines, policies, and procedures; assisting in developing schedules, priorities, and standards for achieving program goals; assisting in evaluating program activities; and supervising the work of others. Works under general supervision with limited latitude for the use of initiative and independent judgment.

Requirements

• Graduation from an accredited senior high school or equivalent or GED.
• Four years full-time, wage-earning case processing, customer service, clerical, administrative support, technical program support, or operational support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
• Two years full-time, wage-earning experience in the supervision of employees.
• Must have or be able to obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training from the Texas Department of Public Safety within six months of employment date.
• Must meet and maintain TLETS access eligibility for continued employment in position. For details see: http://www.tdcj.texas.gov/divisions/hr/hr-home/tletseligibility.html
• Knowledge of the principles and practices of public administration and management.
• Knowledge of applicable state and federal laws, rules, regulations, and statutes.
• Skill to develop and evaluate administrative policies and procedures.
• Skill to establish goals and objectives.
• Skill to conduct interviews and prepare technical reports.
• Skill to communicate ideas and instructions clearly and concisely.
• Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
• Skill in the use of computers and related equipment in a stand-alone or local area network environment.
• Skill to interpret and apply rules, regulations, policies, and procedures.
• Skill in problem-solving techniques.
• Skill to review technical data and prepare technical reports.
• Skill to prepare and maintain accurate records, files, and reports.
• Skill to train and supervise the work of others.
• Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

Nice To Haves

• Bachelor’s degree from a college or university accredited by an organization recognized by the CHEA or by the USDE preferred.
• Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.

Responsibilities

• Plans, implements, coordinates, monitors, and evaluates offender review and release program operations; assists in the development of program guidelines, policies, procedures, rules, and regulations; ensures compliance with program policies and procedures; monitors caseloads to ensure compliance with conditions of parole; and conducts quality assurance reviews.
• Assists in program analyses and research studies; and prepares and reviews reports on the effectiveness of program activities and makes appropriate recommendations.
• Confers with offenders, parolees, law enforcement, and other governmental agencies; assists in conducting special investigations regarding offender-related information and problem solves assigned program related concerns.
• Assists in the preparation of training and procedural manuals, educational materials, and program information; assists in the preparation of administrative reports, studies, specialized research projects, and program budget requests; and assists in maintaining a database to generate statistical reports.
• Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access.
• Supervises the work of others; and provides training and technical assistance in the program area.
• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees