Program Supervisor II

TX-HHSC-DSHS-DFPS • San Antonio, TX

3d • Onsite

About The Position

Come work in an environment where we truly value and respect our very unique mission. The Texas Center for Infectious Disease (TCID) within the Division for Regional and Local Health Operations (RLHO) is a Joint Commission accredited Acute-Care Hospital that medically, behaviorally, and socially treats complex cases of certain infectious diseases. TCID seeks a motivated, energetic, and organized teammate to serve as our volunteer services coordinator and communications supervisor.

Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Performs advanced (senior-level) community relations and external communications work at the TCID.

Responsible for leading a team of three public health professionals to expand a 501c3 Volunteer Services /Community Relations Program. Work involves planning, organizing, directing, publicizing, and reporting functions of the volunteer services/community relations program. Accountable for identifying community and regional partners for fundraising, soliciting, community education, and special projects as assigned by the TCID Superintendent.

Works with local, state, and national groups involved in volunteering, granting funds, in-kind contributions of goods and services, and media communications. Serves as a representative for the superintendent between the Volunteer Services Council and the community.

Provides motivational and technical assistance for patient care services that require intervention beyond funded hospital resources.

Requirements

• Knowledge of the general principles of volunteer services.
• Knowledge of policy and laws pertaining to soliciting, fundraising, and fiscal responsibilities of a government and/or non-profit organization.
• Skilled in computer applications such as Microsoft Office, Outlook, Excel, and PowerPoint.
• Skilled in fostering and maintaining positive relationships with community members and leaders.
• Skilled in working with non-profit organizations and boards that govern non-profit organizations.
• Skilled in the use of social media and other communication platforms.
• Ability to plan, promote, and implement community service programs that support the facility.
• Ability to speak and write effectively.
• Ability to work effectively with professional and non-professional staff.
• Ability to work effectively with community members and stakeholders.
• Ability to work effectively with minimal supervision and make varied decisions within broad parameters.
• Ability to successfully lead a team.
• Must possess valid Texas driver’s license or obtain it no later than 90 days after hire date. Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.
• Associate degree from an accredited college or university with a major in marketing, public relations, or non-profit management and one (1) year of direct experience in marketing, public relations, volunteer services work or non-profit management. Two years of direct experience may be substituted for educational requirement.
• Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.
• All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
• Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required.

Responsibilities

• Develops and maintains the TCID Volunteer Program to address volunteer opportunities.
• Assists in the solicitation of contributions and donations to expand services and quality of treatment and/or recovery.
• TCID media relations and public information officer.
• Maintains fiscal parameters established during event planning for expenditures and activities by maintaining expenditure logs, contributions obtained, and contributions expected or awarded.
• Performs other duties as assigned.

Benefits

• DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees