Program Supervisor, Crisis Residential - Frederick, MD (day shift)

Sheppard Pratt

About The Position

What to expect. • Implements and maintains systems for continuous quality improvement in designated program area(s). • Helps to ensure that the program’s mission and its services are carried out effectively and efficiently in designated program area(s). • Monitors smooth day-to-day operation of assigned program activities and service delivery. • Assesses, coordinates and implements service needs of clients assigned to designated program area(s). • Helps to meet the changing needs of clients and changes in the health care services delivery system. • Ensures coordinated services to clients through effective interface with various program components and with external service providers. • Helps to manage the maintenance of designated program space(s), equipment and supplies, as necessary. What you’ll get from us. At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program This position has a pay rate of $53,560. What we need from you. High school diploma (or equivalent) and at least two years’ experience is required. Bachelor’s degree in related field and supervisory experience is preferred. Working knowledge of Microsoft Office, ability to navigate through applications and utilize a keyboard to input required documentation into electronic health record. Prior experience with electronic health record a plus. Effective communication and interpersonal skills to develop positive relationships with community organizations, clients and families; to direct staff and resolve problems and issues. Ability and desire to work with and advocate for our diverse client population. Ability to understand the program budgetary process. Must possess a valid state Driver’s License with a driving record that meets Sheppard Pratt regulations. Must have access to a 4-passenger vehicle that meets Sheppard Pratt inspection and vehicle insurance that names employee as insured driver. Must be flexible to adjust schedule to meet program needs including evening or weekends. Requires On-Call availability. [https://www.sheppardpratt.org/files/resources/job-graphic-ukg-2000x1000.png] WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual’s facing life’s challenges. Join us and be a part of a mission that changes lives! #LI-HD1

Requirements

High school diploma (or equivalent) and at least two years’ experience is required.
Working knowledge of Microsoft Office, ability to navigate through applications and utilize a keyboard to input required documentation into electronic health record.
Effective communication and interpersonal skills to develop positive relationships with community organizations, clients and families; to direct staff and resolve problems and issues.
Ability and desire to work with and advocate for our diverse client population.
Ability to understand the program budgetary process.
Must possess a valid state Driver’s License with a driving record that meets Sheppard Pratt regulations.
Must have access to a 4-passenger vehicle that meets Sheppard Pratt inspection and vehicle insurance that names employee as insured driver.
Must be flexible to adjust schedule to meet program needs including evening or weekends.
Requires On-Call availability.

Nice To Haves

Bachelor’s degree in related field and supervisory experience is preferred.
Prior experience with electronic health record a plus.

Responsibilities

Implements and maintains systems for continuous quality improvement in designated program area(s).
Helps to ensure that the program’s mission and its services are carried out effectively and efficiently in designated program area(s).
Monitors smooth day-to-day operation of assigned program activities and service delivery.
Assesses, coordinates and implements service needs of clients assigned to designated program area(s).
Helps to meet the changing needs of clients and changes in the health care services delivery system.
Ensures coordinated services to clients through effective interface with various program components and with external service providers.
Helps to manage the maintenance of designated program space(s), equipment and supplies, as necessary.

Benefits

A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
Comprehensive medical, dental and vision benefits for benefit eligible positions
403b retirement match
Generous paid-time-off for benefit eligible positions
Complimentary Employee Assistance Program (EAP)
Generous mileage reimbursement program

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