Program Staff - Day Shift (Weekends) / Part-Time

The Lighthouse Mission•Bellingham, WA

About The Position

The Program Staff will assist with day to day operations and maintain a safe environment for the men and women accessing the emergency shelter at Lighthouse Mission Ministry’s (LMM’s) Base Camp. Shelter staff respond to emergencies, offer emotional and spiritual support to guests, implement and oversee check-in, house meetings, and lead devotionals as needed. The ideal candidate will desire a challenging, fast-paced, rewarding and service-oriented work environment. Wondering what it's like to work at LMM? Hear from our staff Why We Do What We Do or learn more about Healing Homelessness in Bellingham.

Requirements

Have knowledge of and preferably experience with issues of homelessness, poverty, addiction, domestic violence and recovery.
A passion for serving Jesus and making the Gospel known through mercy ministry. The successful candidate will have an active church/prayer life and be in agreement with the LMM Statement of Faith and Life & Personal Covenant.
Able to use judgment to make independent decisions.
Ability to lead Christian devotions and prayer in a group setting
Sensitivity to cultural diversity in all forms is required.
Ability to successfully pass pre-employment criminal background screenings and comply with our drug-free workplace policies.
High boundary setting and self-reflection skills.
Ability to remain awake and alert for duration of scheduled shift.
Ability to establish and maintain rapport with program guests and volunteers.
Ability to remain calm and calm others in an emergency and/or confrontational situations.
Ability to interact effectively as a team member and independently with LMM staff and with a diverse client base.
Effective interpersonal communication skills--both written and oral--for communication with co-workers, men and women staying as guests and outside agencies.
Ability to use MS Word, Excel, Gmail, and Google Calendar.
High School Diploma, GED, or equivalent education/ experience.

Nice To Haves

Basic motivational interviewing skills preferred.

Responsibilities

Maintain timely and accurate documentation regarding daily shelter events, incident reports, and mandatory reporting.
Oversee proper handling of guest communication, including phone messages.
Oversee reception functions including phones, security cameras, and greeting, ensuring the highest level of customer service at the Base Camp.
Monitor all safety and fire hazards, as well as guest activity.
Fulfill the guests' requests for articles of clothing, hygiene supplies, and etc.
Maintain a positive, pleasant, and professional attitude. Work with other staff to model transparent and supportive Christian relationships, which will serve as a leadership example for shelter guests.
Provide and facilitate an environment that relationally shares with guests the full range of resources available to assist them, particularly further LMM programming, in overcoming the conditions that cause homelessness.
Oversee, encourage and train volunteers and interns as needed.
Embrace and use LMM's grace-based accountability philosophy.
Any other job-related duties as assigned by the supervisor.