Program Specialist

United Planning Organization • Washington, DC

95d • $25 - $28

About The Position

The Program Specialist for the AmeriCorps Foster Grandparent Program provides critical support to program operations by assisting staff with a wide range of administrative, technical, and research-related duties. This position is responsible for maintaining and monitoring compliance information, supporting data collection and analysis, and contributing to the preparation of accurate reports and professional correspondence. The Program Specialist ensures that program activities align with federal, state, and organizational guidelines while fostering efficiency and accountability. Through strong organizational, research, and communication skills, the Program Specialist enhances program effectiveness and contributes to the overall success of the Foster Grandparent Program’s mission to engage older adults in meaningful community service.

Requirements

• High school diploma or GED and 3 years of experience in an administrative or clerical position.
• Excellent skills using Microsoft Office Suite.
• Experience with Excel spreadsheet functions, public speaking, classroom training, remote meeting platforms, and time management and data management software usage.
• Previous experience in an administrative office setting, with responsibilities for scheduling, processing telephone inquiries and program correspondence.
• Possess effective organizational and professional communication skills, both written and verbal.
• Must work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds.

Nice To Haves

• Associate’s degree or better in Business Administration, Accounting, or related field.
• Grant management, Not-for-Profit Fiscal Management, Data Management experience.
• Ability to communicate effectively in writing and orally.
• Proficient in Excel, computer literacy including MS Office and data management systems.
• Five years of experience in an administrative or clerical position.
• Proven excellent communication, reception, office equipment and information technology skills.

Responsibilities

• Assist program staff with administrative and technical duties to ensure smooth daily operations.
• Conduct research and compile data to support program planning, monitoring, and evaluation.
• Prepare accurate and timely reports, correspondence, and other program-related documentation.
• Assist Program Coordinator with site visits, meetings, and orientations to collect data, complete reports and monitor progress.
• Maintain confidential records, files, and databases with a high level of accuracy and attention to detail.
• Support the development and implementation of program policies, procedures, and training materials.
• Assist in monitoring program activities to ensure alignment with grant requirements and compliance standards.
• Provide technical assistance to staff, volunteers, and community partners as needed.
• Coordinate with internal departments and external stakeholders to support program objectives and reporting requirements.
• Perform other duties as assigned to support the effective operation of the Foster Grandparent Program.
• Coordinate annual document requests and document collection from program volunteers and volunteer worksites.
• Responsible for the accurate and timely entry of FGP related data into program database.
• Assist in the identification of In-Service trainers and special projects.
• Develop and implement the tracking of Foster Grandparent Criminal Background checks required by CNCS, OSSE, DCHR.
• Schedule Site Managers meetings, assist in development of meetings materials and attendance.
• Interface with Foster Grandparents and Site Managers regarding background check compliance and recertifications.
• Assist with the orientation, training and ongoing support of Foster Grandparent volunteers.
• Responsible for recording new volunteer inquiries, tracking volunteer enrollment documents, required and initial volunteer management database entries.
• Coordinate, implement and actively participate in outreach, special events and recruitment activities.

Benefits

• Health/Kaiser, 70/30 split
• Dental/MetLife, all employees paid
• Vision/VSP, all employees paid
• 401k, Safe Harbor Match-5.5% given as a benefit, will match 1% of staff contribution
• Sick Leave 4.5 Hours Every Pay Period
• Vacation Leave 4.5 Hours Every Pay Period
• 2 Personal Days
• Paid Holidays

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 251-500 employees