Program Specialist - St. Peter's Hospital – MOMS Program - Full-time - Days

Trinity Health•Albany, NY

12d•$20 - $32

About The Position

The Program Specialist is integral to the program's success. The position will work to develop and execute a strategy that will deliver on the program’s objectives. The Program Specialist will be directly responsible for achieving performance measures. The position will also measure progress toward achieving said performance measures and will participate in and collect additional data for evaluation. The Program Specialist, is a frontline public health worker, who is a trusted member of and/or has a remarkable understanding of the community served. This trusting relationship with the community enables the Program Specialist to serve as a liaison/link/intermediary between SPHP and the community to facilitate access to services and improve the quality and cultural competence of service delivery. The Program Specialist builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy.

Requirements

Bachelor's degree from an accredited university in public health, health administration, nursing, nutrition, epidemiology, health sciences, health education, community health, social work, or a closely related field, preferred.
5-8 years’ experience working in the health and/or human service field will be considered in lieu of education requirement
Must be comfortable working and serving in a diverse and inclusive environment, and operating in a collaborative, shared leadership environment with clinical supervision where applicable.
Strong knowledge of community resources is needed
Must be willing to become a Certified Application Counselor on the NYState of Health Marketplace
Must be able to operate effectively in a collaborative, shared leadership environment
Work requires ability to communicate orally and to hear or communicate with target population.

Nice To Haves

Bi-lingual skills to work with patients in their native language is a plus

Responsibilities

Manages and administers program implementation within the market in question. Specific tasks may include program management and implementation, writing local program guidelines, convening advisory committees, conducting site visits, monitoring local budget expenditures and adherence, developing measurable evaluation tools and processes for program implementation, and interfacing with and managing contractual resources.
Works with various parties to implement the program and to accomplish its objectives, including, but not limited to: physician networks and referral systems, community partners, marketing and communications teams, advisory committees, etc. Interfacing with these parties can also involved event and meeting planning, site visits, and helping the parties understand the variables that impact the program.
Develop evaluation processes and data reporting models. These are used for data collection which then feed into required reports.
Prepare written and other materials summarizing issues and necessary decisions related to the program. This includes proposal summaries, board presentations, evaluations, and program marketing and promotional materials.
Conducts and interprets individual assessments to identify non-clinical needs and mitigate any barriers to resources and services
Improves access to health and human services for individuals through in-person interactions, telephone contacts, and coordination of referrals per protocols of ministry's specific programming. This includes assisting with obstetrical and primary care appointments along with pediatric referrals.
Facilitates enrollment in health insurance plans on the NYState of Health Marketplace. Training as a Certified Application Counselor is mandatory.
Provides health promotion in a way that promotes understanding and self-management by the individual. Reinforces health literacy and educational messages using appropriate tools and supplies within scope of practice.
Facilitates or conducts enrollment in appropriate community programs to increase access to health care and support services. Examples include accessing food programs, prescription assistance, housing services, and community resources.
Provides in-service education to service providers (including licensed health care professionals and health professions students) relative to healthcare customs/beliefs of the target population and works cooperatively with other community agencies and clinical care teams to promote culturally appropriate services.
Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving maternal/child health populations and participates in community meetings.
Uses Social Care tools via TogetherCare (or similar protocols) for care coordination.
Practices "Living Our Values," abiding by St. Peter's Health Partners Core Values.
Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the St. Peter's Health Partners Integrity and Compliance Program and Code of Conduct.
Ability to respond professionally to changing priorities in a collaborative, shared-leadership environment.
Strong problem-solving skills, with the ability to meet deadlines and achieve quality results. This includes managing projects, budgets, and program and front-line staff.
Skills in providing clear communication regarding technology necessary to reach the program's objectives. The audience includes non-technical leadership and business owners.