Program Specialist

Department of Veterans Affairs • Roseburg, OR

361d • $86,962 - $113,047

About The Position

The incumbent provides services for the healthcare system, reporting to the Public Affairs Officer. The incumbent will provide oversight for planning and directing administrative and operational activities for all outreach programs at RVAHCS. Incumbent works on various public affairs and outreach duties, initiatives, and programs.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• May be required to serve a probationary period.
• Subject to background/security investigation.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP).

Nice To Haves

• Experience in writing press releases, speeches, and other promotional materials.
• Experience in building and maintaining relationships with stakeholders, community partners, and media outlets.
• Experience in preparing reports on outreach efforts and program strategies.
• Experience in conducting research and analyzing data on target audiences and campaign effectiveness.
• Experience in developing and implementing communication strategies and public outreach campaigns.

Responsibilities

• Determines and develops program goals and objectives, develops short- and long-range plans for achieving them in conjunction with the overall plans of the facility and ensures alignment with strategic priorities.
• Directs a comprehensive evaluation of program goals and objectives, and makes necessary adjustments to improve the effectiveness, efficiency, and productivity of outreach services.
• Administers and ensures compliance in a system designed for the development and communication of program policies and procedures in accordance with new or existing rules and regulations.
• Oversees purchasing and maintaining special equipment.
• Administers a management reporting system which provides appropriate data for decision making in such areas as organizational improvements and coordination among the organization's programs and services.
• Communicates effectively with diverse audiences about VA healthcare; works diplomatically with internal and external customers; applies problem solving techniques; conducts research; plans community events; produces professional written and oral presentations; maintains confidentiality of information; keeps abreast of emerging issues which impact RVAHCS; meets critical deadlines and may work flexible hours.
• Regularly travels within and outside of the catchment area.
• Develops and maintains cooperative and harmonious relationships with programs, groups, organizations, and other health care providers in the local community and at the state, network, and national levels.
• Fosters positive relations with the media.
• Ensures that issues raised by Veterans, their families, and/or representatives are adequately addressed.
• Actively promotes productive relations with, and recognizes the contributions of volunteer groups and other service organizations.
• Decides on facility operations commitments, considering resources, program needs and public relations implications.
• Participates and coordinates, as appropriate, activities of health care related associations, and of government managerial groups.
• Works with the Office of Data and Innovation to collect and analyze data for all outreach sites and programs.
• Chairs the monthly Outreach Committee meeting that includes representation from various programs.
• Serves on the Strategic, Resource and Data Management Committees, providing regular updates for all outreach programs.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administration of Human Resource Programs
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees