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The Program Specialist (Enrollment & Matching) at Big Brothers Big Sisters of Tampa Bay plays a crucial role in fostering relationships between volunteers and children in the Pinellas County area. This position is integral to the organization's mission of creating, supporting, and sustaining high-quality matches that positively impact the lives of children and their families. The Program Specialist will engage actively with community organizations and school partners, ensuring that the enrollment and matching processes are executed effectively and with a high level of customer service. This role requires a commitment to the Big Brothers Big Sisters brand and the ability to work collaboratively with various stakeholders, including volunteers, children, and families. In this position, the Program Specialist will be responsible for the enrollment and matching of volunteers and children, primarily within Pinellas County, but may also extend to other assigned counties. The candidate will conduct in-person interviews and fingerprinting sessions in various communities, necessitating reliable transportation and a valid driver's license. The role demands proficiency in technical skills, particularly in Microsoft Office applications, to manage data and communications effectively. The Program Specialist will also be expected to maintain a high standard of service throughout the enrollment process, ensuring that all participants feel supported and valued. The ideal candidate will have a background in human services, social work, counseling, or child development, with a strong emphasis on experience working with both children and adults. This position offers opportunities for professional development and advancement within the organization, reflecting Big Brothers Big Sisters' commitment to fostering growth in its employees.
