Program Specialist, Wellness Coach Designated Education Program

Foundation for California Community Colleges

3d • $60,000 - $70,000 • Remote

About The Position

We are seeking a Program Specialist to join FoundationCCC in its mission of benefiting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future.

Requirements

• Relevant AA/AS, 4 years of equivalent work experience, or a combination of both
• Minimum of 2-3 years of experience in an education, healthcare, non-profit environment, and social services preferred
• Must reside in California

Responsibilities

• Outreach & Recruitment
• Implement strategic, data-driven recruitment plans in collaboration with FCCC, HCAI, and colleges, ensuring equitable access and alignment with statewide program goals.
• Cultivate and maintain relationships with faculty, deans, and key college personnel to strengthen engagement and streamline recruitment pipelines.
• Oversee multi-channel outreach campaigns, leveraging digital, in-person, and community engagement strategies, while continuously monitoring metrics and refining approaches to maximize student participation.
• Communities of Practice (CoP)
• Coordinate and facilitate Communities of Practice sessions for participating colleges.
• Collaborate with CoP participants to design agendas, discussion prompts, and follow-up action items.
• Foster peer-to-peer collaboration and knowledge sharing among colleges
• Technical Assistance (TA)
• Coordinate and deliver technical assistance (TA) sessions tailored to college needs.
• Track TA requests and ensure timely responses with actionable solutions.
• Work with subject matter experts to create and update TA resources, guides, and toolkits.
• Monitor TA session outcomes and collect feedback to continuously improve support offerings.
• Student Ambassador Program
• Support the recruitment, onboarding, and professional development of Student Ambassadors across participating colleges, ensuring alignment with program goals and workforce pathways.
• Provide guidance and mentorship to student leaders through structured 1:1 engagement, performance monitoring, and capacity-building initiatives.
• Design and optimize ambassador-led outreach strategies, ensuring seamless integration with program objectives and statewide initiatives.
• Program Operations & Logistics
• Lead the planning, execution, and evaluation of webinars, technical assistance sessions, and other program events, ensuring alignment with project objectives.
• Develop, refine, and implement operational protocols and best practices for key processes (e.g., COPs, webinars, kick-offs, contract execution, quarterly check-ins) to enhance efficiency and impact.
• Ensure consistent, high-quality program operations across multiple colleges and teams, identifying areas for improvement and innovation.
• Collateral & Content Development
• Oversee the creation of strategic outreach collateral, student-facing materials, and technical assistance resources in partnership with communications staff.
• Draft and review program communications, including newsletters, briefs, website content, and email campaigns, ensuring clarity, alignment with program goals, and engagement of diverse audiences.
• Balance creative content development with operational and fiscal considerations, including approval workflows, cost efficiency, and timeliness.
• Data Collection & Documentation
• Support the collection, analysis, and synthesis of program data from webinars, technical assistance sessions, recruitment, and ambassador engagement.
• Assist with collecting qualitative and quantitative insights, including college administrator feedback, student testimonials, and community narratives, into actionable recommendations for program design and improvement.
• Maintain accurate, comprehensive records to support funder reporting, internal evaluation, and strategic decision-making.
• Technical & Analytical Skills
• Design, maintain, and optimize spreadsheets, trackers, and program data systems to monitor progress and outcomes.
• Develop dashboards, visualizations, and other analytical tools to inform program strategy, stakeholder reporting, and operational decision-making.
• Integrate multiple data sources to provide actionable insights for outreach, recruitment, and program implementation strategies.
• TA Resource Management
• Build, update, and manage technical assistance resources, including recruitment guides, timelines, and program guidelines.
• Ensure resources are accessible, up-to-date, and responsive to college and student needs.
• Operational Communication
• Develop and distribute weekly internal and external program updates to ensure alignment across teams and stakeholders.
• Invoicing & Payments
• Coordinate payment processing, tracking, and documentation in collaboration with Finance and Contracts & Legal teams.
• Ensure timely contract execution, invoice submission, and compliance with funder requirements.
• Build and cultivate relationships internally and externally where appropriate, serving as an organizational brand ambassador and providing business development support where opportunities arise.
• Work closely with internal staff to ensure timely and accurate dissemination of information regarding press releases, branding efforts, and external messaging.
• Emulate and actively participate in a culture of shared leadership, collaboration, and organizational values.
• Demonstrate creativity and initiative in problem-solving, anticipating program and organizational needs, and identifying opportunities for improvement.
• Exhibit strong time management skills by balancing competing priorities, meeting deadlines, and maintaining attention to detail across multiple projects.
• Lead by example through proactive communication, ownership of responsibilities, and a solutions-oriented approach.
• Perform other duties and special projects as assigned, contributing to the overall success of the program and organization.

Benefits

• Competitive compensation, generous PTO, and paid holidays
• Medical, dental, and vision plans, Flexible Spending Accounts, Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings
• CalPERS retirement program and optional 403(b) and 457 Retirement plans
• Carrot reproductive health and fertility support
• Tuition reimbursement
• Public Service Loan Forgiveness certified employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees