APS Evidence Driven Investigations Program Specialist V

Texas Health & Human Services Commission•Nacogdoches, TX

33d

About The Position

The EDI Specialist reviews and performs advanced consultative services and investigative work in complex cases of financial exploitation and other evidence driven cases. Coordinates review teams for repeat cases, and liaisons with financial/legal institutions, law enforcement, district attorneys, and court officials. Serves as the regional expert on financial exploitation and evidence collection, coordinating directly with workers and supervisors regarding policy, best practice and legal options. Coordinates actively with financial institutions and law enforcement in order to protect individuals being served. Work involves overseeing, consulting, and conducting investigations. Work involves appropriately handling sensitive or confidential information and trains others. Provides consultation and expert advice to Adult Protective Services staff, other governmental agencies, community organizations, and the general public. Interacts routinely with Texas Department of Family and Protective Services staff including, district directors, program administrators, and supervisors. Works under minimal supervision with considerable latitude using both initiative and independent judgment in reporting to the District Director.

Requirements

Knowledge of Adult Protective Services programs, policies, procedures, standards, and organizational operations.
Knowledge of local, state, and federal laws relating to Adult Protective Services (APS).
Knowledge of other Texas human services agency and federal programs.
Ability to provide information, training and support to agency staff and financial/legal professionals.
Ability to investigate and analyze financial evidence.
Knowledge of the investigative process/procedures.
Skill in conducting thorough interviews with clients, perpetrators and witnesses.
Ability to establish appropriate service plans for individuals at serious risk of or experiencing financial exploitation.
Ability to plan, direct and assign responsibilities.
Ability to explain best policy and practice to staff and to appropriately monitor outcomes.
Ability to review and score case documentation for QA purposes.
Ability to understand and interpret legal concepts and procedures.
Skill in establishing and maintaining effective working relationships with agency staff at all levels and with external entities.
Skill in effective written and verbal communications including public speaking.
Ability to originate ideas and strategies for communicating the agency message.
Ability to work with people from a variety of backgrounds and professions.
Ability to develop materials and documents for distribution internally and externally in a professional manner.
Ability to provide information, training and support to agency staff and community groups.
Ability to manage multiple tasks and projects effectively.
Graduation from high school or equivalent.
Graduation from an accredited four-year college or university.
Three years full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Protective and Regulatory Services experience.
Two of three required years must have been in Adult Protective Services at PRS within the past four years of the posting date.
Acceptable Substitutions: One additional year full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Protective and Regulatory Services experience may be substituted on a year-for-year basis for the required education, with a maximum substitution of four years.

Responsibilities

Serves as a regional subject matter expert and provides technical assistance, training, written guidelines, and interpretation of policies and procedures to both agency staff and external stakeholders.
Serves as regional expert on financial exploitation and evidence driven cases, coordinating directly with workers and supervisors regarding policy, best practice and legal options and accompanying workers for on-site investigations.
Conducts investigations as directed.
Provides review and consultation on financial exploitation and evidence driven cases.
Conducts investigations and analyzes financial evidence in complex financial exploitation cases involving the elderly and/or persons with disabilities.
Evaluates and summarizes investigative findings.
Actively coordinates and acts as liaison with local financial institution and legal officials in order to protect the individuals being served.
Coordinates investigations with various state or federal law enforcement organizations.
Provides public awareness training/presentations to financial/legal institution staff and the community on recognizing and reporting financial exploitation.
Assists in preparing cases for presentation at hearings or in court.
Testifies and presents evidence in formal hearings or court proceedings.
Performs other duties as assigned and required to maintain unit operations.
Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
Attends work regularly in accordance with agency leave policy.

Benefits

100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs
Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for)
Optional dental, vision, and life insurance-at rates much lower than most private plans
Flexible spending accounts for added tax savings on health and dependent care
Employee discounts on things like gym memberships, electronics, and entertainment

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