Program Specialist - TOPS

CYCSF•San Francisco, CA

11d•$26 - $30

About The Position

CYC's Transition Opportunities and Programs for Success (TOPS) Program focuses on uplifting and motivating youth ages 14-24 with limited English language skills. Under the supervision of the Program Manager, the TOPS Transitional Age Program Specialist will be responsible for providing youth who are English Language Learners with case management, job and college readiness skills development, social emotional support, and acculturation guidance.

Requirements

Bachelor’s degree in a relevant field (or currently pursuing a degree with relevant experience).
Two years of experience working with youth, preferably within youth workforce development programs.
Experience in facilitating meetings, workshops, and providing 1:1 support to youth and young adults.
Ability to work with ethnically diverse low-income youth and TAY, as well as English language learners, to provide social and emotional support.
Experience working with community-based service providers and private sector partners.
Ability to work as part of a team to prioritize and handle multiple tasks and to work independently in a fast-paced environment.
Bilingual in English AND Cantonese/Mandarin is REQUIRED.
Excellent oral and written communication skills.
Enthusiasm for promoting academic achievement and college-to-career education.
Good organizational and project management skills.
Ability to work some evenings and weekends
Able to lift or move at least 25lbs

Responsibilities

Develop curriculum and facilitate job and college readiness skills training workshops.
Provide personal and vocational guidance to youth using vocational and interest assessments and develop individualized vocational goals and plans with participants.
Support college and corporate tours for high school and TAY students to promote post-secondary education and career exploration.
Provide case management and referral services to high-need youth and young adults, including job placement assistance.
Provide counseling to participants in resolving personal issues that may affect work and school performance.
Maintain an up-to-date list of available transferable credits to a 4-year college and jobs that are appropriate for participants.
Cultivate relationships with CCSF and EOPS, providing college preparation advising.
Convene and lead community service-learning projects.
Support and facilitate activities during the summer boot camp.
Track and report program outcomes and activities in the data management system and complete all required reports and documentation within the deadline.
Refer youth to appropriate services within CYC or other agencies
Support agency-wide community events and initiatives.
Other duties as assigned by management.