Program Specialist III - Warrants - Command Center - Parole Division

Texas Department of Criminal Justice

7d

About The Position

Performs moderately complex consultative services and technical assistance work. Work involves planning, developing, and implementing an agency program; providing consultative services and technical assistance to program staff, government agencies, community organizations, and the public; and providing guidance to others. Works under general supervision with limited latitude for the use of initiative and independent judgment.

Requirements

• Graduation from an accredited senior high school or equivalent or GED.
• Four years full-time, wage-earning case processing, customer service, clerical, administrative support, technical program support, or operational support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
• Must have or be able to obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training from the Texas Department of Public Safety within six months of employment date. Must meet and maintain TLETS access eligibility for continued employment in position.
• Knowledge of the principles and practices of public administration and management.
• Knowledge of applicable state and federal laws, rules, regulations, and statutes.
• Skill to communicate ideas and instructions clearly and concisely.
• Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
• Skill to interpret and apply rules, regulations, policies, and procedures.
• Skill in problem-solving techniques.
• Skill in the use of computers and related equipment in a stand-alone or local area network environment.
• Skill to review technical data and prepare technical reports.
• Skill to prepare and maintain accurate records, files, and reports.
• Skill to establish goals and objectives.
• Skill to conduct interviews and prepare technical reports.
• Skill to develop and evaluate administrative policies and procedures.
• Skill to train others.
• Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

Nice To Haves

• Bachelor’s degree from a college or university accredited by an organization recognized by the CHEA or by the USDE preferred.
• Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.

Responsibilities

• Plans, implements, coordinates, monitors, and evaluates offender review and release program operations; assists in the development of program guidelines, policies, procedures, rules, and regulations; ensures compliance with program policies and procedures; monitors caseloads to ensure compliance with conditions of parole; and conducts quality assurance reviews.
• Assists in program analyses and research studies; and prepares and reviews reports on the effectiveness of program activities and makes appropriate recommendations.
• Confers with offenders, parolees, law enforcement, and other governmental agencies; assists in conducting special investigations regarding offender-related information and problem solves assigned program related concerns.
• Assists in the preparation of training and procedural manuals, educational materials, and program information; prepares administrative reports, studies, specialized research projects; assists in preparing program budget requests; and assists in maintaining a database to generate statistical reports.
• Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access.
• Provides training and technical assistance in the program area.
• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees