Program Specialist I

Texas A&M University-posted about 1 year ago
Full-time • Entry Level
Prairie View, TX
Educational Services
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The Program Specialist I at Prairie View A&M University is responsible for assisting students, faculty, staff, and community members in the testing process, ensuring a professional and confidential environment. This role includes test administration, scoring, reporting results, and managing the Testing Services office while serving as a liaison to the campus community.

  • Act as a Site Manager in the administration of all exams offered by the Testing Services office.
  • Establish, maintain, and monitor the testing schedule.
  • Assist in the administration of computer-based and paper-based exams by monitoring the operations and condition of the testing lab.
  • Prepare and clean the testing lab, ensuring that computers are working appropriately and students are following test guidelines.
  • Recommend needed repairs and maintenance to the Program Coordinator.
  • Ensure test integrity by monitoring the use of permitted and prohibited materials in the test room.
  • Check-in testers by verifying student information and test registration.
  • Distribute test instructions and time examinations.
  • Maintain a secure and safe testing environment, verifying answer sheets and forms are complete.
  • Collect scrap paper and report/document all test irregularities and violations.
  • Manage test proctors and test monitors.
  • Manage the processing of registration forms and payments for testing.
  • Communicate with students, parents, PVAMU faculty and staff to answer questions and disseminate information.
  • Serve as a test administrator for on-campus testing proctoring at the main campus and, when necessary, at the Northwest and Nursing campuses.
  • Maintain office records according to university and test vendor record retention policies.
  • Act as the in-office contact for virtual testers, assisting with registration issues and managing the voucher system for students testing.
  • Review testing incidents to ensure academic integrity and update documents on the website related to virtual testing.
  • Provide reports about the progress of student completion with virtual proctoring companies.
  • Assist in the articulation of Prior Learning Assessment credit and maintain records based on testing agency and university standards.
  • Communicate and promote services to the campus community and surrounding area by developing and delivering informational materials about Testing Services.
  • Organize meetings by preparing meeting materials and agendas as required with other academic support units.
  • Serve as secondary test center supervisor for national exams and assume the primary center supervisor's role in the Program Coordinator's absence.
  • Perform other duties as assigned.
  • Bachelor's degree
  • No prior experience required
  • Knowledge of word processing and spreadsheet applications
  • Ability to multitask and work cooperatively with others
  • Excellent verbal and written communication skills
  • Strong interpersonal, organizational, and customer service skills
  • Maintains attention to detail and utilizes sound judgment.
  • Work independently, punctual, and detail oriented
  • Manage multiple tasks simultaneously and meet deadlines
  • Familiarity with MS Office and Adobe software products
  • Working knowledge of Banner
  • Salary of $2,919.18 monthly
  • Potential for higher salary based on qualifications and experience
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