Program Specialist I

Texas A&M University • Prairie View, TX

454d

About The Position

The Program Specialist I at Prairie View A&M University is responsible for assisting students, faculty, staff, and community members in the testing process, ensuring a professional and confidential environment. This role includes test administration, scoring, reporting results, and managing the Testing Services office while serving as a liaison to the campus community.

Requirements

• Bachelor's degree
• No prior experience required
• Knowledge of word processing and spreadsheet applications
• Ability to multitask and work cooperatively with others
• Excellent verbal and written communication skills
• Strong interpersonal, organizational, and customer service skills
• Maintains attention to detail and utilizes sound judgment.

Nice To Haves

• Work independently, punctual, and detail oriented
• Manage multiple tasks simultaneously and meet deadlines
• Familiarity with MS Office and Adobe software products
• Working knowledge of Banner

Responsibilities

• Act as a Site Manager in the administration of all exams offered by the Testing Services office.
• Establish, maintain, and monitor the testing schedule.
• Assist in the administration of computer-based and paper-based exams by monitoring the operations and condition of the testing lab.
• Prepare and clean the testing lab, ensuring that computers are working appropriately and students are following test guidelines.
• Recommend needed repairs and maintenance to the Program Coordinator.
• Ensure test integrity by monitoring the use of permitted and prohibited materials in the test room.
• Check-in testers by verifying student information and test registration.
• Distribute test instructions and time examinations.
• Maintain a secure and safe testing environment, verifying answer sheets and forms are complete.
• Collect scrap paper and report/document all test irregularities and violations.
• Manage test proctors and test monitors.
• Manage the processing of registration forms and payments for testing.
• Communicate with students, parents, PVAMU faculty and staff to answer questions and disseminate information.
• Serve as a test administrator for on-campus testing proctoring at the main campus and, when necessary, at the Northwest and Nursing campuses.
• Maintain office records according to university and test vendor record retention policies.
• Act as the in-office contact for virtual testers, assisting with registration issues and managing the voucher system for students testing.
• Review testing incidents to ensure academic integrity and update documents on the website related to virtual testing.
• Provide reports about the progress of student completion with virtual proctoring companies.
• Assist in the articulation of Prior Learning Assessment credit and maintain records based on testing agency and university standards.
• Communicate and promote services to the campus community and surrounding area by developing and delivering informational materials about Testing Services.
• Organize meetings by preparing meeting materials and agendas as required with other academic support units.
• Serve as secondary test center supervisor for national exams and assume the primary center supervisor's role in the Program Coordinator's absence.
• Perform other duties as assigned.

Benefits

• Salary of $2,919.18 monthly
• Potential for higher salary based on qualifications and experience

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree