Program Specialist I

Wintrust Financial Corp.•Northbrook, IL

29d•$17 - $23•Hybrid

About The Position

As one of the largest premium finance companies in the country, FIRST Insurance Funding provides full premium finance services, plus additional services built specifically for agencies. We pride ourselves on the variety of incentive programs, services, and technology we offer. This not only helps grow the agents, brokers, and companies we partner with, but also helps them better serve their clients. FIRST Insurance Funding is a subsidiary of Wintrust, a financial services company with more than $66 billion in assets. The Integrated Solutions Program Specialist I is responsible for processing loan agreements, providing reporting and fulfilling administrative tasks required to service Integrated Solutions programs.

Requirements

0-3 years of work experience
Bachelor degree preferred
Strong written and verbal communication skills
Excellent attention to detail
Punctuality and timeliness
Very organized with the ability to multi-task
Must be able to work in a fast-paced environment
Ability to work as part of a team
Basic computer skills including MS Word, MS Excel, Adobe, Outlook and Internet

Nice To Haves

Bachelor degree preferred

Responsibilities

Efficiently and accurately processes loan agreements for assigned clients within his/her region.
Uses creativity and good judgment to provide the client with the best possible solutions to their needs while minimizing the risk to FIRST.
Monitor loans submitted, and business from assigned agents, for FIRST's "Fourteen Warning Signs" and concerning trends.
May verify customer insurance coverages through discussion with insurance company personnel.
May be required to research and manage physical & electronic payments received.
Provides reporting to our clients and reviews data to ensure the accuracy of our reporting.
Manage department inboxes and provide service reminders to team members
Develops and maintains client relations through superior service.
Review and submits credit line increases for agents, carriers and MGAs
Coordinate with program management team to improve processes and address servicing needs.
Accept inbound emails and phone calls from agents and insureds; accept payments, answer questions and resolve concerns on accounts as needed