Program Specialist - Continuing Education

Best Care•Omaha, NE

3d•Hybrid

About The Position

Why work for Nebraska Methodist College: Nebraska Methodist College, located in Omaha, Nebraska, is an accredited, private, not-for-profit nursing and healthcare college. It's where students live with meaning and discover what they want to give back to the world while thriving in a close-knit, caring community established in 1891. With an enrollment of over 1,100 students, NMC is small enough to truly care about each student and large enough to provide outstanding undergraduate, graduate and certificate programs in nursing and allied health. NMC students experience a holistic culture of caring while mastering the art and science of healthcare. They gain the skills and experience needed to become outstanding contributors to society through service-learning experiences, community-based education, and leadership development integrated throughout the curriculum. OUR MISSION As a health professions institution, we provide educational experiences for the development of individuals in order that they may positively influence the health and well-being of the community. We encourage applications from qualified individuals representing all backgrounds who identify with our mission. Candidates are encouraged to familiarize themselves with Nebraska Methodist College at https://www.methodistcollege.edu/about” By joining Nebraska Methodist College, you become part of a larger community. With Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in. Job Summary: Location: Nebraska Methodist College Address: 720 N. 87th St. - Omaha, NE Work Schedule: Mon - Fri, full time, business hours. Hybrid schedule available. Supports the planning, coordination, and implementation of continuing education activities. Responsible for managing program logistics, supporting marketing efforts (including social media), maintaining accurate data, and assisting with reporting and compliance requirements.

Requirements

Any combination of education, training and/or experience equivalent to the completion of two years of college preferred.
1–3 years of experience in program coordination, education, healthcare, or related field required.
Experience with data entry, reporting, and database management required.
Knowledge of standard office procedures and practices related to recordkeeping; proper English grammar, punctuation, and spelling; proofreading; customer service skills; accounting and budget principles; research methods; and effective telephone techniques.
Ability to operate standard office equipment.
Advanced skills in standard software applications including Microsoft Office (Word, Excel, PowerPoint, Publisher, Teams), Zoom; internet research skills; ability to master fluency in web-based software technologies, database software, and registration systems.
Excellent communication, writing skills, and attention to detail.
Prepare clear and concise written communications and make oral presentations; communicate effectively with diverse groups; being able to speak in front of and manage large groups.
Skill and ability to adapt to changing technology; work independently; utilize critical thinking skills; organize and prioritize work; coordinate a variety of projects simultaneously; read, interpret, research, explain and apply laws, rules, regulations, policies and procedures relating to department business; establish and maintain cooperative working relationships.
Exceptional customer service and supportive relationship skills.
Behaves in a manner consistent with college core values (caring, excellence, holism, learning, and respect).
Demonstrates professionalism by actions, communications, and behaviors; responds appropriately to constructive criticism
Requires travel within 100-mile radius.

Nice To Haves

Experience with learning management systems preferred.
Familiarity with social media and digital marketing tools.
Relevant experience in online course delivery and content management systems.

Responsibilities

Program Coordination - 65%
Coordinate and support the planning, implementation, and evaluation of continuing education (CE) activities (virtual, hybrid, and in-person)
Coordinate logistics for conferences, workshops, and meetings, including scheduling, registration, and event execution
Develop and manage project and event timelines to ensure deadlines and objectives are met
Arrange presenters, locations, travel, equipment, lodging, and food services as needed
Manage materials preparation and provide on-site or virtual event support
Maintain communication with internal and external teams, faculty, speakers, vendors, and participants
Design and implement procedures to support program goals and compliance requirements
Create, monitor, and maintain audit files and documentation for accreditation and regulatory compliance
Coordinate evaluation collection, compilation, and follow-up activities
Monitor program progress and support continuous improvement efforts
Work with stakeholders to resolve concerns and ensure successful program delivery
Social Marketing & Communications - 5%
Assist in developing and implementing marketing plans for CE activities
Create, schedule, and distribute content across email, web, and social media platforms
Design promotional materials and support outreach efforts to increase participation
Monitor marketing performance and recommend improvements
Data Management, Analysis & Reporting - 15%
Perform high-volume, accurate data entry and database management
Create and maintain databases and learner records in LMS and other systems
Retrieve, analyze, and summarize data to support program evaluation and reporting
Develop queries and generate custom reports, including statistical summaries and comparisons
Assist in developing and administering surveys, forms, and questionnaires
Monitor data integrity and recordkeeping procedures for accuracy
Prepare reports for internal and external stakeholders
Document data collection and evaluation processes
Budget & Financial Support - 5%
Monitor expenditures and income to ensure availability of funds
Assist in tracking budgets and preparing financial reports
Prepare invoices, contracts, check requests, and other financial documents
Complete required financial forms and accounting documentation
Assist in resolving financial discrepancies between funding agencies and the department
Support projections and tracking of expenditure patterns
Materials Preparation & Program Support - 10%
Design and create forms, brochures, charts, manuals, flyers, newsletters, marketing materials, and presentations
Coordinate program rosters and participant materials
Proofread and edit documents
Develop and prepare correspondence and program reports
Customer Service & Communication
Serve as a liaison for the department with internal and external stakeholders
Research and respond to inquiries; provide information and referrals as appropriate
Provide customer support, including technical assistance with online systems and program websites
Receive, process, and track registrations or customer requests
Prepare and distribute correspondence
Interpret and apply departmental policies, procedures, and guidelines
Service to College & Community
Participate in committees, meetings, and organizational initiatives
Support college strategic initiatives
Fulfill mandatory compliance and training requirements
Perform other duties as assigned