Program Specialist/Academic Advisor

Babson College • Wellesley, MA

66d • $31 - $34

About The Position

The Program Specialist/Academic Advisor supports the day-to-day operations of graduate degree programs, certificate programs, and other assigned initiatives, guiding students from onboarding through graduation. Responsibilities include coordinating events and workshops, assisting with various Graduate Academic Services operations, and providing academic advising to both current and incoming graduate students. This role contributes to Graduate Academic Services’ commitment to delivering a high-quality, personalized student experience by working closely with the internal team and key partners across the College to assess program strengths and weaknesses and identify areas for improvement. While the Program Specialist advises students across all graduate programs, administrative responsibilities may be focused on two or more specific programs.

Requirements

• Bachelor’s Degree.
• At least 2-5 years of experience in a business or educational environment.
• Excellent organizational skills with the ability to appropriately prioritize tasks.
• Strong written and verbal communication skills.
• Ability to work sensitively with ethnically, culturally, and socially diverse students, staff, and faculty.
• Ability to handle multiple projects with frequent deadlines in a fast-paced environment.
• Flexibility and willingness to assume new tasks and special projects.
• Strong technology skills including Microsoft Office Suite, Google sheets/forms, Outlook, Webex.

Nice To Haves

• Bachelor’s degree in business or education combined with industry experience preferred.
• Experience with Workday, Canvas, Qualtrics, Salesforce, Campus Groups, and CVENT preferred but not required.

Responsibilities

• Support the Graduate Academic Services team in program preparation such as orientation, resource fairs, skill builder workshops, and social events.
• Collaborate with the Associate Director, Senior Director, and Dean’s office on program calendars and academic schedules.
• Manage and maintain documents, materials, and online content critical to program integrity and success and incoming student transition.
• Provide relevant program information, support and participate in Graduate Admissions activities.
• Advise students on academic, programmatic, and personal matters.
• Create in-person and virtual advising schedules; prepare and deliver elective advising presentations as needed.
• Assist with student compliance with College and Graduate School policies and procedures.
• Manage Learning Group creation/section assignments for designated programs.
• Collaborate on the management of the Class Rep process including voting and onboarding.
• Support student-led initiatives as needed.
• Schedule and attend all section/class rep meetings.
• Maintain and track lists of deposited students and student registration in core courses.
• Prepare additional reports as requested.
• Support and assist faculty and students in designated programs by providing materials, information, schedules, and announcements as needed.
• Contribute to and may coordinate aspects of signature event planning and execution.
• Coordinate department’s social media presence, including LinkedIn posts.
• Provide front desk coverage in the absence of the Administrative Assistant.

Benefits

• Medical, dental, vision, group life and long-term disability insurance.
• Business travel accident insurance and mental health benefits.
• Starting at 2 weeks of vacation annually.
• 2 weeks of sick time, 1 week of paid family illness time.
• 6 weeks of paid parental leave, and 12 paid holidays per year.
• Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match.
• Wellbeing programs, virtual fitness platform, and employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree