Program Services Case Coordinator

Sevita • Alafaya, FL

3d

About The Position

NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.
Program Services Case Coordinator
Do you enjoy working in a medical/rehab setting and have a flair for keeping people and processes organized? Do you want a job where you can actively make a difference in people’s lives? As Case Coordinator, you will be responsible for providing organizational assistance and program support, including admissions procedures, direct participant care, and coordination of internal and external services.

Requirements

• High School diploma or equivalent; Associate or Bachelor's Degree in Social Service-related field preferred
• Two years of direct or indirect support services to persons with disabilities in a medical and/or rehabilitation setting
• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines
• Effective communication skills to manage relationships
• Self-motivated and collaborative; a team player
• A reliable, responsible attitude and a compassionate approach
• Commitment to the company’s mission and values

Nice To Haves

• Associate or Bachelor's Degree in Social Service-related field preferred

Responsibilities

• Develop individual programs and assure that the program meets the participant’s needs, optimizing the participant’s potential to be integrated into the community; ensure the provision of appropriate services to designated program participants
• Assist designated program participants, as needed, to understand the overall goals and processes being implemented in the programs
• Act as a liaison for families and provide them with information and resources as requested
• Organize and chair program participant conferences
• Review the designated program participant's reports (evaluation, progress, and discharge) for consistency and coordination of goals; ensure the appropriate documentation/recordkeeping of designated program participants
• Responsible for development, coordination, implementation, and follow-up of discharge planning as directed
• Assist in internal communication to team members regarding case-specific issues
• Attend required meetings, including clinical team meetings and regularly scheduled supervision meetings
• Review monthly bills for designated program participants after receipt from accounting staff; identify any discrepancies to accounting staff
• Coordinate utilization with the Case Manager relative to program participant’s incentive account
• Organize and facilitate internal medical appointments as requested by management, overseeing timely completion of annual medical appointments
• Ensure the appropriate documentation (including summaries and tracking information) of designated program participants for internal medical appointments and distribute as required
• Direct, develop, coordinate, implement, and follow up on healthcare planning as directed by the Program Director/Manager; ensure appropriate medical follow-up for designated program participants
• Communicate with community resources and persons outside of the program to assure quality program participant healthcare for all assigned program participants
• Assist in training new staff involved with overseeing medical care as requested

Benefits

• Full compensation/benefits package for full-time employees.
• 401(k) with company match
• Paid time off and holiday pay
• Complex work adding value to the organization’s mission alongside a great team of coworkers
• Enjoy job security with nationwide career development and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED