Program & Scrum Master Analyst

About the position

The Program & Scrum Master Analyst analyzes business needs by acting as a liaison between Business Owners and the IT Engineers helping to identify business requirements and recommend competent solutions. You will work in our world-class marketing team dedicated to driving business growth. This is a hybrid role with a minimum of three days in-office at our Cottonwood Heights, Utah location.

Responsibilities

• Consult with Program/Product Managers and business stakeholders to gather information about system needs, objectives, functions, and features.
• Ability to analyze and understand customer needs with the ability to translate those needs into user stories.
• Understand dependencies across our product ecosystem ensuring collaboration and mitigated impact.
• Consult with Program/Product Managers and Developers to manage projects from initiation to successful production implementation.
• Write and maintain business requirements, functional specifications and testing plans.
• Work with Developers and Technology Architecture teams to analyze and estimate feasibility, costs, time, and compatibility with hardware and other programs.
• Fulfill the role of Scrum Master: schedule and conduct Scrum meetings (Daily Standup, Backlog Grooming, Sprint Planning, Sprint Retrospective, Sprint Demo, etc.); manage commitments and scope of work for the engineering team; assist the team in implementing Scrum processes and continuous improvement; identify and facilitate removal of roadblocks for the team.
• Research and evaluate possible 3rd party software and hardware to assist in programming/developing solutions.
• Monitor performance and adoption of programs and systems after implementation.

Requirements

• Preferred: Bachelor's Degree (B. A.) from four-year College or University in Information Systems, Business Management, Computer Science, or in a related field.
• 2-4 years related experience and/or training; or equivalent combination of education and experience.
• Experience or functional knowledge of user stories or similar technical writing.
• Functional knowledge of Agile/Scrum software development methodology.
• Preference will be given to those with experience related to Software Development Lifecycle Tools such as JIRA, or Rally.
• Experience with Office 365.

Nice-to-haves

• Experience working with e-commerce websites.
• Familiarity with SEO best practices.

Benefits

• Well defined career paths.
• Great work/life balance and hybrid work schedule.
• Medical, dental, and vision benefits.
• Health Savings Account (HSA) or Flexible Spending (FSA).
• Company paid Life, AD&D, and Short- & Long-Term Disability.
• 401K with company match after 90 days of service.
• Holiday pay and paid time off.
• Extensive wellness program and various employee discount programs.
• Personal health advocate.
• On-site fitness center.
• Free soda, coffee, and snacks all day every day and much, much more!